Ursula Waye
Stone Mountain,GA
Summary
Production Management Professional with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, optimizing workflows, and ensuring quality standards. Reliable and adaptable, effectively managing resources and fostering productive work environment. Expertise in safety protocols, inventory management, and process improvement.
Overview
18
18
years of professional experience
4
4
Certification
Work History
Production Supervisor
Ken’s Foods
McDonough, GA
12.2022 - Current
- Led production operations for high-volume liquid food packaging lines, ensuring output, quality, and schedule adherence across shifts.
- Supervised, coached, and developed frontline employees to improve productivity, engagement, and accountability.
- Monitored line performance metrics and implemented process improvements to reduce downtime and increase throughput.
- Coordinated closely with maintenance and quality teams to quickly resolve equipment and product issues.
- Conducted daily pre-shift meetings to align teams on targets, priorities, and operational expectations.
- Investigated production disruptions and implemented corrective actions to prevent recurrence.
- Ensured accurate documentation of production reports, pre-operational checks, and shift performance data.
- Supported workforce planning, labor allocation, and cross-training to optimize staffing efficiency.
Production Supervisor
Dart Container Corporation
Lithonia, GA
10.2021 - 04.2022
- Managed high-speed manufacturing operations across multiple production lines serving major national food service customers.
- Oversaw production planning, labor allocation, and line balancing to meet daily output targets.
- Monitored KPIs including efficiency, scrap, downtime, and quality performance to drive continuous improvement.
- Led cross-functional collaboration with maintenance and quality to resolve operational issues in real time.
- Developed and mentored team members, conduct performance evaluations and support workforce development.
- Improved workflow and reduced bottlenecks through data-driven decision-making and process optimization.
- Supported onboarding and training initiatives to build technical competent across shifts.
Production Supervisor
King's Hawaiian
Gainesville, GA
07.2020 - 09.2021
- Optimized equipment utilization and workflow efficiency using performance data and cost metrics.
- Led continuous improvement initiatives focused on increasing productivity and reducing waste.
- Collaborated with maintenance to ensure equipment reliability and minimize unplanned downtime.
- Streamlined processes to remove operational bottlenecks while maintaining product quality standards.
- Directed pre-shift meetings to communicate production goals, performance expectations, and daily priorities.
- Analyzed root causes of production challenges and implemented sustainable corrective actions.
- Maintained organized, efficient production areas aligned with Lean 5S principles.
- (Co-Op Coordinated with KSU)
Production Supervisor
POP Displays
01.2020 - 03.2020
- Planned and developed strategies to facilitate better and improved production operations.
- Executed production plans by delegating tasks to personnel, accomplishing production targets, revising schedules, and keeping track of the processing flow on production summaries.
- Designed and improved production processes to minimize or eliminate disparity in production targets and actual production of goods.
- Checked the overall condition of operation equipment.
- (Company closed due to Covid)
Lead Extrusion
ITW Zippak
04.2012 - 01.2020
- Assisted the Supervisor with departmental objectives, enforced policies and processes, and ensured employee satisfaction.
- Performed administrative tasks and special projects, including shift reports and training documentation.
- Supported machine operators with set-up and troubleshooting of extrusion machinery to minimize downtime.
- Monitored line performance and material quality to ensure consistent output of high-quality blown film.
- Safety Coordinator (Sub-role)
- Conducted routine safety inspections and ensured proper use of PPE across all shifts.
- Led monthly toolbox talks and new hire safety orientation for extrusion department employees.
- Reported, investigated, and documented all safety incidents, near misses, and hazards; collaborated with plant leadership to implement corrective actions.
- Assisted with the rollout of behavior-based safety programs and helped track leading indicators such as unsafe observations and hazard reports.
- Maintained updated SDS documentation and coordinated safety signage throughout the extrusion area.
- Partnered with maintenance and engineering teams to verify that machine guarding, lockout/tagout procedures, and emergency stop systems were in place and functioning.
- Promoted 6S workplace organization initiatives to reduce trip hazards and improve response during emergencies.
Quality Information Coordinator
Suzanna’s Kitchen
Norcross, GA
01.2011 - 01.2012
- Performed initial evaluation of information provided; created and coordinated the daily flow of SOPs/information for proper and timely review/approvals.
- Reviewed records to ensure accuracy, quality, and completeness of files following FDA regulations.
- Interacted with assigned external clients to obtain missing required information in a timely fashion.
- Communicated daily regarding records status with both internal and external customers.
- Worked closely with other QA staff members, fostering a team-oriented work environment, to obtain and monitor information needed to complete the Standard Operating Procedures.
- Developed a program to improve employee education, employee outcome, and employee satisfaction.
Processing Line Supervisor
Schwan's Global Supply Chain Inc.
07.2008 - 01.2011
- Supervised the daily operations of your team, such as staffing, quality control, and schedule adherence.
- Directed production, packaging, and bakery on simple to moderately complex production lines to ensure company and USDA requirements are met.
- Checked product quality, usage waste product counts and weights to assure performance and attainment.
- Maintained constant improvement in making quality products, reducing costs and following good manufacturing practices (GMP).
- Participated in and supports Global Manufacturing Food Safety Initiative programs.
Education
MBA - Engineering management, with Lean Six Sigma Black Belt in Progress
Southern New Hampshire University
Southern New HampshireBBA - Business Management with Minor in Industrial Engineering
Kennesaw State University
05-2021
No Degree - OSHA Outreach Training for General Industry
Georgia Technology
07-2025
Certified Quality Engineer
University of West Georgia / American Society for Quality Control
08-2023
Skills
- Lean Six Sigma Green Belt
- Safety & Health Program Development
- Training and mentoring
- Safety Committee Leadership & Training
- Continuous Improvement (Lean / TPM Exposure)
- Incident Investigation & CAPA
- Job Safety Analysis (JSA/JHA)
- Machine Guarding & LOTO
- Behavior-Based Safety (BBS)
- PPE Program Management
- ISO Systems & Digital Compliance Tools (IsoTracker)
- Process documentation
- Health and safety compliance
- Business management
- 6S implementation
Certification
- Authorized OSHA General Industry Trainer, Georgia Institute of Technology - July 2025
- Red Cross Instructor, American Red Cross- October 2024
- Certified Quality Engineer, University of West Georgia - August 2023
- Lean Six Sigma Green Belt, Kennesaw State University - May 2021
Timeline
Production Supervisor
Ken’s Foods
12.2022 - Current
Production Supervisor
Dart Container Corporation
10.2021 - 04.2022
Production Supervisor
King's Hawaiian
07.2020 - 09.2021
Production Supervisor
POP Displays
01.2020 - 03.2020
Lead Extrusion
ITW Zippak
04.2012 - 01.2020
Quality Information Coordinator
Suzanna’s Kitchen
01.2011 - 01.2012
Processing Line Supervisor
Schwan's Global Supply Chain Inc.
07.2008 - 01.2011
BBA - Business Management with Minor in Industrial Engineering
Kennesaw State University
Certified Quality Engineer
University of West Georgia / American Society for Quality Control
MBA - Engineering management, with Lean Six Sigma Black Belt in Progress
Southern New Hampshire University
No Degree - OSHA Outreach Training for General Industry
Georgia Technology