Ursule Aloma

*Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.

*Reported all incidents, accidents and medical emergencies to law enforcement.

*Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.

*Checked passes and credentials of persons seeking to enter the property.

*Performed thorough X-ray screenings.

*Made sure that there was no unauthorized access to cruise ships

• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Checked and verified photo identification prior to granting facility access.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to emergency situations to assess and deflect issues.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Responded quickly to incidents and assessed active situations for security concerns.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
• Completed full building and grounds patrols to spot and investigate concerns.
• Interacted assertively but non-confrontationally with personnel and general public.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

*Prevented store losses using awareness, attention to detail and integrity.

*Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

*Designed and suggested new display ideas to improve accessibility to merchandise.

*Guaranteed positive customer experiences and resolved all customer needs.

*Successfully interacted with customers and retail buyers to expedite orders.

*Accurately logged all daily shipping and receiving orders.

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated leadership skills in managing projects from concept to completion.
• Managed time efficiently in order to complete all tasks within deadlines.
• Provided professional services and support in a dynamic work environment.
• Organized and detail-oriented with a strong work ethic.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Worked effectively in fast-paced environments.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Conducted regular patrols of key areas to spot and control security concerns.
• Checked and verified photo identification prior to granting facility access.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Responded quickly to incidents and assessed active situations for security concerns.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to emergency situations to assess and deflect issues.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
• Interacted assertively but non-confrontationally with personnel and general public.
• Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
• Completed full building and grounds patrols to spot and investigate concerns.
• Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
• Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.

*Placed special merchandise orders for customers on a daily basis.

*Answered customers' questions regarding products, prices and availability.

*Emphasized product features based on analysis of customers' needs.

*Attended merchandise shows and conferences.

*Responded to all customer inquiries in a timely manner.

*Used networking opportunities to create successful, on-going business relationships.

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• Cleaned aircraft's cockpit and replaced headsets as instructed.
• Safely used chemicals and other cleaning equipment.
• Serviced aircraft lavatories by draining, rinsing and disinfecting tank system.
• Documented completed work with logs of hours, supply use and notable incidents or findings.
• Equipped cabin following checklist covering food, passenger and crew items.
• Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
• Cleaned, sorted and stored equipment inside aircraft spaces.
• Verified delivered supplies against requisition paperwork and documented discrepancies.
• Maintained, cleaned and sanitized interior of aircraft.
• Accurately stocked aircraft inventory.
• Towed aircraft to gates and hangars using tractors and other vehicles.
• Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
• Maintained accurate documentation of performed work and completed tasks.
• De-greased aircraft exteriors using approved cleaning solvents and equipment.
• Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
• Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.

* Accurately read Electric and Gas meters

* Recorded consumption on established reading devices for proper billing.

* Reported any stolen or damaged meters.

* Maintained 95% accurate readings for 3 years with company.

• Worked closely with shift manager to solve problems and handle customer concerns.
• Restocked and organized merchandise in front lanes.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Addressed customer needs and made product recommendations to increase sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Built relationships with customers to encourage repeat business.
• Upsold additional products and services to customers, increasing revenue.
• Assisted customers with returns, refunds and resolving transaction issues.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Trained and mentored new sales representatives.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and delivered engaging sales presentations to convey product benefits.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Developed and implemented sales strategies to increase profits.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Used customer insights to develop innovative sales strategies to increase sales.
• Generated new leads through networking and attending industry events.
• Collaborated with cross-functional teams to identify and address customer needs.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

*Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.

*Answered alarms and investigated disturbances.

*Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.

*Verified all Incoming deliveries.