Urszula Updyke

Maintained human resources records by processing applications and resumes, Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments, Advised managers on effective methods for handling disciplinary actions or terminations when necessary, Researched employee relations issues and conducted meetings with employees and supervisors, Developed and documented HR procedures to refine processes and drive compliance with policies, Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents, Analyzed organizational structure to determine staffing needs based on workload requirements, Participated in career fairs or recruiting events at local colleges and universities for talent acquisition purposes, Designed new employee packages and sent out via mail and e-mail, Hired employees and processed hiring-related paperwork.

Implementation of business strategy in the field of human resources management, recruitment and selection of employees, implementation of tools, processes and standards adopted by the organization, building incentive systems, analysis of training needs, talent management, building career paths and succession plans, consultancy in the field of labor law and difficult matters, analysis of business needs and recommending appropriate solutions to HR, coordination of the employee evaluation process, supporting managers in every aspect concerning the management of human resources, developing employment plans, caring for compliance with internal rules and procedures for the implementation of HR policies, developing safety campaigns, safety systems, policies, and procedures, and train management and employees on rules and regulations, conduct safety inspections and investigate violations to ensure safety procedures are being followed and counsel managers and employees accordingly, maintain worker training schedules and complete all required regulatory documentation, reporting to the board

Recruitment and coordinate interviewing and documentation for staff hiring, complete and process paperwork for new hires, conduct new hire orientation and benefits orientation to build a strong foundation for new employees and increase employee engagement, assist in development of policies and procedures, cooperation with external firms (trainings), coordinate exit process for departing employees, labor time / leaves of absence supervision, oversee salary changes, compensations, deductions, bonus and benefits for employees, analyze payroll issues and recommend corrective actions, maintain payroll system up-to-date and accurate, reporting to the board

Overall finance and human resources services in a company with approximately 1000 employees.

Design all human resource strategies, manage various activities and ensure compliance to all regulations, participate in all recruitment meetings, labor time/ leaves of absence supervision, personal files supervision and organization, payroll preparation, preparing tax and social security documents, employees current service (social security ids, employment and salary statements), supervise all financial reports for all investments, administer all accounts and budgets for various departments, collaborate with accounting and finance team and prepare financial statements on a monthly basis, analyze potential contracts and mergers, coordinate with internal and external legal advisors and senior bank personnel, reporting to the board

Customer service department - incoming calls, vindication department - outgoing calls.

Client direct sale, building relations with the clients, reaching the potential clients via phones, professional firm offer presentation, contracts' negotiations.

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Overall client service, selling telecommunication solutions, firm offer presentation.

Monitor and manage administrative staff, initiate and implement business office procedures and standards, answer and respond to customer inquiries, organize and manage office filing systems and databases, prepare financial reports, worksheets and statements, maintain and manage all inventory controls, ensure smooth functioning of office in accordance to company's policies and procedures, preparing the salaries and payment lists, human resources files coordination (contracts, employment statements, personal files), labor time/ leaves of absence supervision, expenses and delegation supervision, reporting to the board, recruitment.

Issuing employment certificates, preparing labor contracts, leaves of absence supervision, personal files administration, issuing employment and salary statements