Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
Advocate Lutheran General Hospital
06.2024 - 10.2024
Provided direct patient care and assistance to healthcare team members
Assisted in preparing patients for examinations and treatments, including vital signs monitoring
Administered prescribed medications under the supervision of a Registered Nurse
Maintained accurate records of patient care, condition, progress, and concerns
Observed changes in patient's conditions and reported any abnormalities to the RN on duty
Assisted with patient transfers from bed to wheelchair or stretcher as needed
Provided emotional support for patients and families during difficult times
Answered call lights promptly and responded appropriately to requests from patients, families, staff members
Reported any observed changes in behavior or physical condition to the nursing staff immediately
Organized supplies in order to maintain adequate stock levels throughout shift
Participated in quality improvement activities within the department
Helped create a safe environment by following infection control policies
Collaborated closely with team members to achieve project objectives and meet deadlines
CNA
Private Home Health Care
06.2023 - 06.2024
Provided assistance with activities of daily living, including bathing, dressing and grooming
Assisted patients in ambulation and transfers using proper body mechanics
Performed vital sign assessments, such as taking blood pressure and temperature
Answered patient call lights promptly and responded to requests appropriately
Reported changes in patient conditions to registered nurse or physician
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures
Monitored food intake and output as directed by nursing staff
Provided emotional support to family members during difficult times
Costumer Service
Advocate Christ Medical Center
01.2023 - 02.2024
Trained new cafe workers in sales, customer service, and safety.
Enhanced customer service by addressing inquiries and resolving issues promptly.
Increased client retention by providing superior customer service.
Anticipated guests' needs and delivered excellent customer service.
Managed high call volume while maintaining exemplary customer service standards.
Streamlined communication channels for improved customer service quality and efficiency.
Provided exceptional customer service and consistently performed quality services.
Education
Not Applicable - Not Applicable
Oswego East High School
Oswego, IL
12.2022
Skills
Restocking supplies
Emergency Response
Infection prevention
Vital signs monitoring
Bed preparation
Qualified in patient transport
Basic nursing care
Vitals documentation
Patient Observation
Hospice and palliative care
ADL support
Adaptable
Mobility Assistance
Customer service
Timeline
Patient Care Technician
Advocate Lutheran General Hospital
06.2024 - 10.2024
CNA
Private Home Health Care
06.2023 - 06.2024
Costumer Service
Advocate Christ Medical Center
01.2023 - 02.2024
Not Applicable - Not Applicable
Oswego East High School
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