Usama Akhtar

Process Assistant

Amazon Air

01.2021 - Current

Led a team of 50 associates in daily warehouse activities, including receiving, picking, packing, and shipping.
Monitored inventory levels, maintained stock accuracy, and performed regular cycle counts.
Partnered with Ops leadership to raise awareness and drive actions.
Oversaw the day-to-day and long-term operations and staff within a defined area.
Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers.
Monitored employee productivity and accuracy to ensure efficiency.
Planned the work area strategy based on projected volume, headcount, and other special circumstances and factors.
Participated in the development of and was responsible for administering company safety strategies and programs.
Used computer and warehouse management software to log, track, and report data.
Managed all administrative tasks and functions for the responsible area.
Conducted training sessions for new hires, ensuring consistent adherence to standard operating procedures.
Conducted daily huddle meetings to communicate important daily events & priorities.
Conducted disciplinary meetings regarding job performance with associates in compliance with company policies and procedures.
Processed Dangerous Goods and conducted six-sided checks to help identify Hazmat packages.
Assisted Safety Specialists with conducting safety audits, safety risk assessments, and implementation of policies.
Coached associates on observed work habits to support Safety and Operations.
Conducted Safety equipment inspections to ensure the site is compliant.
Assisted WHS and Environmental in basic and hazmat spill response.
Attended monthly safety meetings to discuss safety concerns and recommendations.
Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
Identified and resolved process issues to drive optimal workflow and business growth.
Assisted coworkers and staff members with special tasks on daily basis.
Performed other duties as assigned.