Usama Olow
Burnsville,Minnesota
Summary
Dynamic and results-oriented professional with experience at Assistant Sales Employee and Server Jobs, adept in enhancing customer satisfaction and streamlining operations. Skilled in Microsoft Excel and effective communication, demonstrated by volunteering for extra shifts and cultivating customer relationships. Proven ability to manage under pressure, ensuring tasks are completed accurately and on time.
Overview
2
2
years of professional experience
Work History
Shop Assistant
Assistant Sales Employee
02.2022 - 02.2023
- Enhanced safety and production by maintaining clean, organized work areas.
- Checked incoming orders and organized new stock.
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Helped managers with daily checklists and last-minute requirements.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Server
Server Jobs
05.2021 - 09.2021
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Metro Schools College Prep
Minneapolis, MNSkills
- Technician support
- Warranty processing
- Records management
- Marketing strategies
- Teamwork
- Microsoft PowerPoint
- Microsoft Excel
- Communication skills
- Effective time management
- Computer skills
- Fast learner
- Ability to work under pressure
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result through effectively helping with Task.
Languages
English
Professional Working
Somali
Native or Bilingual
Turkish
Limited Working
Arabic
Limited Working
Timeline
Shop Assistant
Assistant Sales Employee
02.2022 - 02.2023
Server
Server Jobs
05.2021 - 09.2021
High School Diploma -
Metro Schools College Prep
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