Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
CustomerServiceRepresentative

User One

Bonlee,NC

Summary

Document Management Specialist, providing general administrative back-up and other duties. More than 2.8 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Able to multi-task and efficiently manage changing priorities. Excellent organizational and analytical skills, with attention to detail.

Overview

1
1
year of professional experience
1
1
Certification

Work History

VFX Roto Artist

VF Outlet
03.2023 - Current
  • Used [Software] to create over [Number] realistic characters with full range of emotions and movement.
  • Built upon existing character animation to develop over [Number] new stories.
  • Implemented variables such as anticipation and impact for model development.

Customer Service Representative

Accenture
03.2023 - Current
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Answered constant flow of customer calls with up to 2 calls in queue per minute
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in 50% decrease in cancellations
  • Collected customer feedback and made process changes to exceed customer satisfaction goals 100%

Education

High School Diploma -

San Benito High School
Hollister, CA

Skills

  • P>Client needs assessment
  • P>Invoicing and shipping documentation
  • P>Behavior improvements
  • P>Appraisal compilation
  • P>Pet toxins knowledgeable

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • APICS – Association for Supply Chain Management

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Additional Information

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Languages

Spanish
Native or Bilingual

Timeline

VFX Roto Artist

VF Outlet
03.2023 - Current

Customer Service Representative

Accenture
03.2023 - Current

High School Diploma -

San Benito High School
User One