Specializing in office automation and insurance claims management, my role at CHARANJIT S UPPAL DDS INC centers on enhancing operational efficiency and patient relations. With a keen eye for detail, I expertly navigate insurance processes, ensuring swift and accurate claims handling and eligibility verification. My proficiency in communication is pivotal in liaising with insurance companies and providing timely responses to patient inquiries.
At SMILE NOW DENTAL CLINIC, I honed my skills in back office support, contributing to a seamless patient experience from appointment scheduling to claims resolution. Our team's commitment to excellence translates into improved patient satisfaction and streamlined clinic workflows, underpinned by my dedication to service quality and systematic approach to data management.
I have won 15 awards during my tenure as an insurance agent in Max New York Life Insurance Company Limited, Bengaluru, Karnataka, India and my work was very much appreciated. My work was also very much appreciated during my tenure as Assistant Project Coordinator at World Bank Project (IDEA NGO), Sirsi, Karnataka, India.
Roles and Responsibilities:
- Office Automation.
- Check patient insurance eligibility and claims.
- Data entry of EOBs into patient files and the computer system.
- Call insurance to check on unpaid claims and resubmit them with proper documents if needed.
- Reply to patients emails and send information/documents as required.
- Call insurance to verify patient history.
- Book patient appointments.
- Attend calls from patients and respond as required.
Infection Control
CPR (Expired)