Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Usha Bhat

Tracy,CA

Summary

Specializing in office automation and insurance claims management, my role at CHARANJIT S UPPAL DDS INC centers on enhancing operational efficiency and patient relations. With a keen eye for detail, I expertly navigate insurance processes, ensuring swift and accurate claims handling and eligibility verification. My proficiency in communication is pivotal in liaising with insurance companies and providing timely responses to patient inquiries.
At SMILE NOW DENTAL CLINIC, I honed my skills in back office support, contributing to a seamless patient experience from appointment scheduling to claims resolution. Our team's commitment to excellence translates into improved patient satisfaction and streamlined clinic workflows, underpinned by my dedication to service quality and systematic approach to data management.

I have won 15 awards during my tenure as an insurance agent in Max New York Life Insurance Company Limited, Bengaluru, Karnataka, India and my work was very much appreciated. My work was also very much appreciated during my tenure as Assistant Project Coordinator at World Bank Project (IDEA NGO), Sirsi, Karnataka, India.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Back Office Assistant

Smile Now Dental
01.2017 - Current
  • Check patient insurance eligibility and claims
  • Data entry of EOBs into patient files and the computer system
  • Call insurance to check on unpaid claims and resubmit them with proper documents if needed
  • Reply to patients emails and send information/documents as required
  • Call insurance to verify patient history
  • Book patient appointments
  • Attend calls from patients and respond as required.

Back Office Assistant

CHARANJIT S UPPAL DDS INC
07.2017 - 02.2018

Roles and Responsibilities:
- Office Automation.
- Check patient insurance eligibility and claims.
- Data entry of EOBs into patient files and the computer system.
- Call insurance to check on unpaid claims and resubmit them with proper documents if needed.
- Reply to patients emails and send information/documents as required.
- Call insurance to verify patient history.
- Book patient appointments.
- Attend calls from patients and respond as required.

Insurance Agent

Max New York Life
05.2010 - 11.2010
  • Responsibilities included giving financial Advice to customers.

Assistant Project Co-ordinator

World Bank
01.2001 - 01.2005
  • Responsibilities included educating people on various projects items.

Education

Bachelor’s Degree -

MES Law College
Sirsi, Karnataka
05.2006

Bachelor’s Degree in Arts -

MES Arts And Science College
Sirsi, Karnataka
06.2003

Master’s Degree, Hindustani Music Vocal -

Karnataka Secondary Education Examination Board
Sirsi, Karnataka
04.2003

CDAC, GIST, Diploma in Office Automation & Financial Accounting -

Kedar Face Bureau
Sirsi, Karnataka
05.2000

Skills

  • Back/Front Office Management
  • Data Entry
  • MS Excel
  • Windows/MacOS

Certification

Infection Control

CPR (Expired)

Timeline

Back Office Assistant

CHARANJIT S UPPAL DDS INC
07.2017 - 02.2018

Back Office Assistant

Smile Now Dental
01.2017 - Current

Insurance Agent

Max New York Life
05.2010 - 11.2010

Assistant Project Co-ordinator

World Bank
01.2001 - 01.2005

Bachelor’s Degree -

MES Law College

Bachelor’s Degree in Arts -

MES Arts And Science College

Master’s Degree, Hindustani Music Vocal -

Karnataka Secondary Education Examination Board

CDAC, GIST, Diploma in Office Automation & Financial Accounting -

Kedar Face Bureau
Usha Bhat