Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Usha Manickam

Phoenix,United States

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Process Specialist

Provest LLC
Phoenix , AZ
11.2023 - 05.2024
  • Facilitated communication between various departments regarding process updates.
  • Enter service of process data, project default dates, and upload proofs of service
  • Liaison between the firm and external process servers.
  • Communicate with clients on the status of serves.
  • Email letters and notices to process servers and update ProLaw appropriately
  • Enter variety of data using current technology
  • Prepare and sort documents for data entry
  • Create and maintain logs for tracking purposes
  • Review and enter data updates in the systems
  • Review discrepancies in data received
  • Advise supervisor of issues related to data
  • Provide professional assistance to our process servers and clients over the phone, and via email

Student Learning Facilitator

Maricopa Community Colleges
06.2020 - 11.2023
  • Collected data on program efficacy through data analysis and implemented solutions for improvement.
  • Responded to email and telephone requests to provide students with specific information.
  • Maintained records of student assessments, tutoring activities and results.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Entered data into appropriate fields, databases, records and files.
  • Assisted with the design, development, and implementation of instructional materials.

Teacher/Admin Person

Kumon Math And Learning Center
02.2017 - 10.2018
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Graded and evaluated student assignments, papers, and course work.
  • Developed and implemented classroom routines to address varying student needs.

Medical Transcription-Editor

Transventure BPO Solutions
05.2006 - 12.2010
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Attended training associated with role to improve skills and boost speed.
  • Translated medical jargon into correct terminology.
  • Transcribed and edited physician reports from dictation using Voice recognition software.
  • Maintained security and privacy of records to protect patients and providers.
  • Accurately documented medical dictation to record patient care records.

Preschool Assistant Montessori Teacher

Cave Creek Montessori
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Observed children and interpreted classroom needs.
  • Prepared classroom and materials according to montessori pedagogy and needs of children.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Maintained safety and security by overseeing students in recess environments.

Education

Certification - Business Administration

Bharathiyar University
Coimbatore, India
08.2010

Bachelor of Science - Physics With Computer Applications

Bharathiyar University
Coimbatore, India
06.2004

Skills

  • Data Analysis
  • Microsoft Office
  • Analytical Skills
  • Computer Technology
  • Team Communication
  • Administrative Support
  • Document and File Management
  • Transcribing Documents
  • Proofreading
  • Telephone Etiquette
  • Process server Liaison

Certification

  • Administrative Professional Foundations (LinkedIn February 2023)
  • Medical Admin (Udemy February 2023)
  • Administrative Support: Developing your essential Skills (Skillsoft October 2022)
  • Creating and Saving workbooks (Skillsoft October 2022)
  • Inserting and manipulating Data MS Excel 2019 (Skillsoft October 2022)
  • Communicating effectively with customers (Skillsoft October 2022)
  • Getting Started in Word 365 (Skillsoft October 2022)


Timeline

Process Specialist

Provest LLC
11.2023 - 05.2024

Student Learning Facilitator

Maricopa Community Colleges
06.2020 - 11.2023

Teacher/Admin Person

Kumon Math And Learning Center
02.2017 - 10.2018

Medical Transcription-Editor

Transventure BPO Solutions
05.2006 - 12.2010

Preschool Assistant Montessori Teacher

Cave Creek Montessori

Certification - Business Administration

Bharathiyar University

Bachelor of Science - Physics With Computer Applications

Bharathiyar University
Usha Manickam