Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Ushango Owens

Claymont,DE

Summary

I’m a decisive, organized and a driven leader with more than 5 years of experience in Human Services. I’m efficient and a results-focused team player who works to obtain company goals. Garnered with a few years of case management experience 1 continue to provide innovation and solution oriented approaches, 1 have cultivated a proficiency at forging profitable relationships with clients and vendors alike.

Overview

14
14
years of professional experience

Work History

Maintenance Supervisor

The Edge At Greentree
05.2020 - Current
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised Number employees and scheduled shifts.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Negotiated contracts with vendors for cost-effective materials procurement.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Tracked and managed department costs for good budget adherence.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
  • Tracked and progressed maintenance requests in CMMS systems to meet schedules.
  • Created and maintained daily and weekly reports for upper management.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Supervised team of installers and mechanics to complete work on time and to company standards.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.

Sales Manager and Parts Specialist

AutoZone
07.2017 - Current
  • Oversee parts marketing activities to achieve revenue goals
  • Manage daily activities of sales team to meet sales objectives
  • Perform inventory management to avoid surplus and obsolete stocks
  • Identify new business opportunities to improve sales
  • Ensure that customer orders are processed in a timely manner.

Peer Specialist

Net Kirkwood Detox
01.2015 - 07.2017
  • I have 5 years’ experience working with consumers dealing with drug and alcohol and mental health illnesses
  • Effectively maintained census of the {daily shift report} of consumers that were admitted in detox or whom have left without medical approval; reported their medical status in detox, and outpatient placement after every shift on a day to day basis
  • Effectively communicates with individuals on all levels of management, and internal/external customers
  • Maintained 100% program compliance while supporting the overall mission of company
  • Assist the Nursing and Clinical team as needed
  • Assist with 12 Step program with patients and facilitate groups in treatment program
  • Work well independently or as an experienced team player - offering innovative and practical suggestions in Staff meetings

Resident Assistant

Connections
07.2015 - 04.2017
  • Mental health recovery work in outpatient and residential facilities helping patients and their families cope with mental health illness
  • Specialist work as part of a team of medical and mental health professionals providing crisis care and long term support for patients
  • Mental health Specialist work with patients and their families to determine goals for treatment
  • Specialist work with other mental health practitioners to develop treatment plans for patients.

Clinical Technician

Bowling Green Brandywine
08.2012 - 12.2014
  • Responsible for enforcing the detox treatment and facility rules
  • Assist monitoring all detox and rehab residents on grounds, in dorms and in their prospective places at all times
  • Motivates residents to participate in the primary or structured phase of treatment
  • Helps update the detox and restriction board per shift and as needed throughout the day/night
  • Assist with 12 Step program with patients and facilitate groups in treatment program
  • Assist the Nursing and Clinical team as needed.

Material Handler

Polymer Technologies, Inc.
04.2010 - 12.2014
  • Weighed containers and adjusted quantity
  • Nailed, glued, closed, and sealed containers; labeled containers, container tags, and products
  • Selected products for special arrangements
  • Inspected materials, products, and containers during the packaging process
  • Inspected and filled containers to ensure that each product was packaged according to certain specifications
  • Replenished packaging supplies, such as wrapping paper, plastic sheets, boxes, cartons, glue, ink, and labels
  • Obtained and sorted products
  • Wrapped protective material around products.

Education

Certification - HVAC

Deltech
Wilmington, DE
11.2015

Certification - CADC

Catholic Charities
Wilmington, DE
10.2015

Bachelor of Science - Management

University of Phoenix
Phoenix, Arizona
09.2006

High School Diploma -

James Groves High School
New Castle, DE
01.1993

Skills

  • Job Planning
  • Supply Coordination
  • Facilities Maintenance
  • Electrical Troubleshooting
  • Inventory Replenishment
  • Materials Requisition
  • Deadline Management
  • Work Order Management
  • Employee Performance Evaluation
  • Employee Performance Assessment
  • Quality Control
  • Resource Allocation
  • Staff Scheduling
  • Staff Management
  • Employee Scheduling
  • Emergency Response
  • Inventory Monitoring
  • Team Supervision
  • Equipment Troubleshooting
  • Maintenance Recordkeeping
  • Safety Protocols
  • Preventive Maintenance
  • Production Scheduling
  • Vendor Relationship Management

Volunteer Experience

Boys and Girls Club, Wilmington, DE, 2013

Timeline

Maintenance Supervisor

The Edge At Greentree
05.2020 - Current

Sales Manager and Parts Specialist

AutoZone
07.2017 - Current

Resident Assistant

Connections
07.2015 - 04.2017

Peer Specialist

Net Kirkwood Detox
01.2015 - 07.2017

Clinical Technician

Bowling Green Brandywine
08.2012 - 12.2014

Material Handler

Polymer Technologies, Inc.
04.2010 - 12.2014

Certification - HVAC

Deltech

Certification - CADC

Catholic Charities

Bachelor of Science - Management

University of Phoenix

High School Diploma -

James Groves High School

Similar Profiles

CREATE PROFILE
Ushango Owens