Usher Pollak
Suffern,NY
Summary
Dedicated professional with experience in delivery coordination, customer service, and logistics support. Skilled in effective communication with customers to ensure satisfaction and prompt resolution of issues. Currently pursuing business administration at Rockland Community College.
Overview
1
1
Certification
Work History
Front Desk Receptionist
MedRite Urgent Care
Spring Valley, New Jersey
- Checked in patients and managed patient flow
- Answered and directed phone calls
- Coordinated logistics for patient appointments
- Billed patients and managed payment processing
- Verified and processed patients' insurance information
- Filed patients' documentation accurately
- Learned and utilized medical billing and information software
- Provided overall front desk support and customer service
- Explained policies and procedures to visitors.
- Responded to inquiries and room requests made online, by phone and via email.
- Greeted customers warmly and made them feel welcome.
Car Leasing Delivery
Pointe Autos
- Coordinated with the dealership to track vehicle whereabouts, manage paperwork, and ensure proper registration and documentation
- Maintained regular communication with customers, providing updates on vehicle delivery progress and addressing any questions or concerns
- Conducted thorough walkthroughs with customers upon vehicle arrival, ensuring all paperwork and vehicle conditions met their expectations
- Efficiently resolved any issues or concerns, ensuring a smooth and satisfactory delivery experience.
Education
Business Administration -
Rockland Community College
Skills
- Negotiation Skills
- Market Research
- Communication Skills
- Data Analysis
- Project Management
- Contract Management
- Problem-solving Abilities
- Attention to Detail
- Time Management
- Strategic Thinking
- Sales and Marketing Skills
- E-commerce Knowledge
- Inventory Management
- Microsoft Excel and other relevant software proficiency
- Team Collaboration
- Problem-solving skills
- Business operations understanding
Job Title
Project Coordinator
Languages
- English
- Yiddish
- German
Certification
Basic Life Support (BLS) Provider Issuing Organization: American Heart Association
Completion Date: May 12, 2024
Renewal Date: May 2026
Training Center: LifeSavers Inc., Fairfield, NJ
Instructor: Hipen Shah
Certification ID: 245418460998
Skills Acquired: CPR, AED usage, Basic Life Support techniques
Accomplishments
- Developed a comprehensive and detailed business outline encompassing all aspects of operations, logistics, and strategic planning.
- Created thorough financial projections, market analysis, and risk assessments to support the viability of the business model.
- Presented the business plan to a business organization, effectively communicating its value proposition and financial potential.
- Successfully secured funding from the business organization to support the implementation and launch of the business venture
Timeline
Front Desk Receptionist
MedRite Urgent Care
Car Leasing Delivery
Pointe Autos
Business Administration -
Rockland Community College
Similar Profiles
Melinda AzizMelinda Aziz
Medical Assistant at MedRite Urgent CareMedical Assistant at MedRite Urgent Care
Fatoumata DialloFatoumata Diallo
Caseworker at MedRite Urgent CareCaseworker at MedRite Urgent Care
Flouriza Nabila YoshFlouriza Nabila Yosh
Medical Assistant at MedRite Urgent CareMedical Assistant at MedRite Urgent Care
Deilia SmarttDeilia Smartt
Secretary at MedRite Urgent CareSecretary at MedRite Urgent Care
Velvet Hyland-RedaVelvet Hyland-Reda
Independent Contractor-Grant Writer at Granting for GoodIndependent Contractor-Grant Writer at Granting for Good