Summary
Overview
Work History
Education
Skills
Timeline
Generic

Usman Javaid

Parker,CO

Summary

An enthusiastic team member with a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working independently and quickly acquiring new skills. Experienced in customer service, multitasking, and time management, dedicated to providing positive and memorable experiences for every customer. A committed job seeker with a track record of meeting company needs through consistent and organized practices. Skilled at working under pressure and adapting to new challenges to enhance the organizational brand. Organized and motivated, seeking entry-level opportunities to expand skills and contribute to company growth. Proficient Computer Operator with expertise in managing daily data tasks and establishing controls. Diligent problem solver, capable of addressing routine issues and escalating major concerns. A careful Computer Operator trusted with internal and customer data, ensuring on-site and network processing performance. Devoted to safeguarding every kilobyte of provided data. Demonstrated history of maintaining equipment, updating software, and handling network security with an organized and systematic approach. Strong multitasker with excellent communication and planning abilities

Overview

11
11
years of professional experience

Work History

YouTuber (TheTechSpot)

Google
08.2016 - Current
  • Created content with SEO keywords drawn from Google Analytics.
  • Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
  • Applied current editing and photography tools to tell great stories.
  • Responded promptly to viewer comments and inquiries, fostering a strong sense of community among subscribers.
  • Developed original content using social listening and independent sources.
  • Collaborated with network executives to define and propel organization's mission and vision.
  • Generated stories to reflect current trends and news to pull audience into website.
  • Cultivated relationships with brands and sponsors through networking events, leading to mutually beneficial partnerships.
  • Strengthened content through proofreading and editing.
  • Consistently met strict deadlines by effectively managing time between ideation, filming, editing tasks.
  • Developed schedules for production, editing, and duplication for timely delivery.
  • Streamlined video editing process using advanced techniques like color grading and sound design for improved production values.
  • Conducted thorough market research on competitors'' channels which led to better-informed decisions regarding content strategy.

Operations Manager

Hertz
11.2022 - 04.2024
  • Developed and implemented strategies to maximize customer satisfaction.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Reported issues to higher management with great detail.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Facilitated smooth collaboration between departments through clear communication channels.

Restaurant Supervisor

Mama Mia's Pizza
01.2013 - 03.2016
  • Maintained compliance with state and local regulations pertaining to food safety and sanitation practices.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
  • Planned and executed promotions and special events in close collaboration with management.
  • Evaluated vendor relationships periodically, seeking competitive pricing options while maintaining high-quality product standards.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Monitored food inventory and supplies to prevent waste.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.

Education

Bachelor of Science - Information Systems, United States

University of Colorado Denver
Denver, Colorado, United States
12.2017

High School Diploma -

Legend High School
Parker, Colorado, United States
05.2013

Skills

  • Maintenance & Repair
  • Basic Math
  • Conflict Resolution
  • Critical Thinking
  • Problem Resolution
  • Good Work Ethic
  • Flexible Schedule
  • Organizational Skills
  • Relationship Building
  • Customer Service
  • Team Building
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • People Skills
  • Computer Skills
  • Time Management
  • Remote Office Availability
  • Attention to Detail
  • Good Telephone Etiquette
  • Verbal Communication
  • Troubleshooting
  • MS Office

Timeline

Operations Manager

Hertz
11.2022 - 04.2024

YouTuber (TheTechSpot)

Google
08.2016 - Current

Restaurant Supervisor

Mama Mia's Pizza
01.2013 - 03.2016

Bachelor of Science - Information Systems, United States

University of Colorado Denver

High School Diploma -

Legend High School
Usman Javaid