Hi, I’m
Usman Kamara
Indianapolis,IN
Summary
Hardworking professional with talents in communication, customer service, computer and engineering skills. Reliable and enthusiastic employee eager to contribute to team success through hard work, attention to detail, interpersonal skills, and excellent organizational and management skills. Motivated to learn, grow, and excel.
Overview
5
years of professional experience
Work History
HOPE PLUMBING
Technical Assistant
10.2024 - Current
Job overview
- Emergency Plumbing Repairs
- Drain Cleaning & Maintenance
- Water Heater Installation & Repair
- Pipe Replacement & Repiping
- Fixture Installation (sinks, faucets, showers, etc.)
- Sewer Line Repair & Maintenance
- Leak Detection & Repair
- Toilet Repair & Installation
- Water Filtration System Installation
- Gas Line Installation & Repair.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
UPS Store
Assistant Manager
07.2024 - Current
Job overview
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Scanned inbound and outbound packages to sort for destination
- Answered shipment and delivery questions
- Documented pickups and deliveries and submitted reports
- Loaded and unloaded boxes and packages to move to and from the vehicle
- Obtained receipts or signatures for delivered goods, collecting payment for services when required
- Fax documents.
Walgreens
Sales Associate
12.2023 - 04.2024
Job overview
- Registers customer purchases on assigned cash register
- Collect cash, distribute change as requested, process voids, returns, rain checks, refunds, and exchanges as needed
- Keeps counters and shelves clean and well merchandised
- Take inventory and maintain records.
Menard
Management Intern
09.2023 - 08.2023
Job overview
- Create To-Do lists for the department team
- Putting inventory on shelves
- Politely meeting and greeting customers and assist customers with their requests.
Hearts for kids
Student Tutor
09.2022 - 08.2023
Job overview
- Provide guidance, motivation, and emotional support
- Establish and maintain positive relationships with students, developing mutual trust and respect
- Help create learning plans for specific student needs
- Helping with reading, spelling, and homework.
Student Tutor & IT
09.2021 - 08.2023
Job overview
- Fixing computers, rebooting computers, hard diagnosis, and recovery
- Sign students in and out using google sheets
- Troubleshoot and resolve hardware and software issues for students
- Install and configure software applications and updates
- Provide maintenance and technical support.
Marco's pizza
Manager
07.2019 - 08.2021
Job overview
- Professional customer service skills
- Cleaning and maintaining the store
- Leading seven team members to day to day goals
- Proficient in operating cash registers and processing payments.
Education
Anderson UniversityAnderson, IN
Bachelor of Arts from Engineering Management, Management And Marketing & Sales
05.2024
University Overview
- Fall Semesters 2021
- 2022
- Minor: Humanitarian Engineering
- GPA: 3.408/4.0
- Dean's List [Fall & spring - 2021]
- Dean's List [fall &Spring -2022]
- Relevant CourseworEngineering Project Management
- Operations Management
- Systems Engineering
- Quality Control & Management
- Risk Management
- Technology Management
- Engineering Economics
- Supply Chain Management
- Product Development & Design
- Manufacturing Systems & Processes
- Financial Management
- Organizational Behavior
- Strategic Management
- Marketing for Engineers
- Entrepreneurship in Engineering
- 3.5 GPA
- Elected Captain of [Anderson university soccer team captain and franklin central soccer team captain ]
- Elected to [Elected Position] for [Student Organization, Fraternity or Sorority] in 2021-2022]
- [Student Organization Club Member]
- Capstone Project: Engineering car ballon project lead & Golf project
- Research Project: VW Emissions Scandal (C) & Alaska Flyng Expeditio
Skills
- Creative
- Math Lab
- C
- Autodesk inventor
- 3D Printing
- Laser Cutting
- Autodesk AutoCAD
- Leadership
- Hard Worker
- Teamwork
- Communication
- Self-Management
- Problem Solving
- Planning and Organizing
- Computer Skills: Google Docs, Google Sheet, Google Drive, Power Point, Google Chrome, Google Slides, Google Forms, Microsoft Word, Excel
- Project management: coordinate teams and resources to stay within deadline and budget
- Proficient in quality control management
- Microsoft Word
- Critical Thinking
- Teamwork and Collaboration
- Decision-Making
- Data Management
- Networking
- Calm Under Pressure
- Customer Service
- Troubleshooting
- Multitasking Abilities
- Collaboration
- First Aid/CPR
- Remote Office Availability
- Attention to Detail
- MS Office
- Sales and Marketing
- Scheduling proficiency
- Data Analytics
- Inventory Control
- Process Improvement
- Operations Management
- Schedule development
- Business Development
- Staff Management
- Strategic Planning
- Industrial hygiene
- Complex Problem-Solving
- Project Management
- Training and mentoring
- Staff Discipline
- Contract Management
- Process Monitoring and Improvement
- Priority management
- Inventory Oversight
- Business Administration
- Staff Development
- Employee Motivation
- [Software] experience
- Prototype building
- Technical reporting
- Product Development
- Construction engineering
- Process Development
- Design development
- System Troubleshooting
- Project Estimation
- Prototype testing
- System Design
- Proposal presentation
- Scale model design
- Schematic reading
- Bid drafting
- Quality Control
- Project Planning
- Root Cause Analysis
- Technical Writing
- Energy efficiency
- Design optimization
- Design troubleshooting
- Content management systems (CMS)
- Data Warehousing
- Quality Assurance Controls
- Collaborative design
- Software Development
- Technical diagram generation
- Construction Oversight
- Programming Languages
- Fluid Mechanics
- Finite element analysis
- Engineering Documentation
- Structural analysis
- CAD proficiency
- Material Selection
- Orthographic drawing
- Electrical Systems
- Environmental Compliance
- Simulation Modeling
- Renewable energy
- Production design
- Drawing creation
- Control systems
- Manufacturing Processes
- Machine Learning
- Digital design
- Failure Analysis
- Cost Analysis
- AutoCAD drawing
- Feasibility analysis
- Payment Processing
- Product Sales
- Customer Needs Assessment
- Contract Preparation
- Policy and Procedure Adherence
- Calm Demeanor
- Dining area maintenance
- Money Transfer Systems
- Financial records analysis
- Sales trends
- POS System Operation
- Cleaning techniques
- Sales expertise
- Order Processing
- Retail loss prevention
- Marketing improvement
- Marketing Management
- Marketing planning
- Catering marketing
- Marketing Analysis
- Marketing materials
- Online Marketing
- Content Marketing
- Event Marketing
- Brand Marketing
- Marketing programs
- Marketing program analysis
- Global marketing support
- Direct marketing campaigns
- Hardware diagnostics
- Software troubleshooting
- Service Calls
- Hardware troubleshooting
- Customer Empathy
- Network systems
- Emergency service management
- Troubleshooting and diagnosis
- Troubleshooting methods
- Contract Negotiation
- Technical Support
- Live chat support
- Presentation Skills
- Call Control
- Online chat and email
- Stakeholder oversight
- Documentation and notes
- Client Engagement
- Public Speaking
- Team Collaboration
- Inventory assistance
- Queue management
- Call center experience
- Relationship Building
- Project development
- Cost Control
- Logistics Management
- Work flow planning
- Workforce training
- Document Management
- Financial Administration
- Procedure Development
- Vendor Sourcing
- Compliance Monitoring
- Processes and procedures
- Permit processing
- Startup turnaround strategies
- Project development and lifecycle
- Roofing
- Commercial construction experience
- Forecasting
- Baseline schedules creation
- Contract Development
- HVAC Systems
- Conflict Management
- Project regulations
Campuscommunityinvolvement
- Member, Anderson University Men's Soccer
- Captain, Franklin high school soccer team
- Volunteering, kid's camps for soccer and Anderson university
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Assistant
HOPE PLUMBING
10.2024 - Current
Assistant Manager
UPS Store
07.2024 - Current
Sales Associate
Walgreens
12.2023 - 04.2024
Management Intern
Menard
09.2023 - 08.2023
Student Tutor
Hearts for kids
09.2022 - 08.2023
Student Tutor & IT
09.2021 - 08.2023
Manager
Marco's pizza
07.2019 - 08.2021
Anderson University
Bachelor of Arts from Engineering Management, Management And Marketing & Sales
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