Usman Shaikh

• Achieved company growth by implementing strategic plans and streamlining operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Created a positive work culture, resulting in increased employee satisfaction and retention rates.
• Fostered strong relationships with industry partners to expand business opportunities.
• Streamlined business processes, resulting in increased operational efficiency across all departments.
• Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
• Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
• Developed innovative sales and marketing strategies to facilitate business expansion.

• Managed cross-functional teams effectively to achieve key business objectives.
• Streamlined operations for efficiency and cost reduction, leading to increased profitability.
• Increased overall performance by developing and implementing strategic business plans.
• Championed open communication among team members, fostering a collaborative atmosphere conducive to problem-solving and creative thinking.
• Developed strong relationships with clients, resulting in long-term partnerships and increased revenue.
• Guided the development of marketing campaigns that drove brand awareness and increased customer engagement.

Looking after existing clients Bring new clients to the company Meet sales Targets on Monthly and Yearly Basis Perform Meetings with clients Report directly to CTO Impalement new sales Strategies Work as a team player Generate new leads Market Research on sales trends

• Improved sales techniques and made sales pitches for potential clients per quarter.
• Set objectives and led sales team to achieve aggressive global sales goals.
• Motivated salesforce to achieve sales goals through incentives and rewards.
• Implemented innovative incentive programs to motivate international sales team members toward achieving challenging targets while maintaining a positive work culture focused on teamwork and shared goals.

Research on Competitors Keyword Planning Article Writing Keyword Research Create Backlinks/Bookmarking Post Blogs Webmaster Tool Google Analytics On-Page and Off-Page SEO Social Link Building Market-Research

Service & Sales Analyst Handling customer over the calls Resolve their issues with their Appliances Booked their Appointment with Engineer for the visit Pass Claims to relevant Teams Training new Agents Doing correspondence through Emails and Software in regards to Customer Claims

• Streamlined service processes for increased efficiency, reducing response times and enhancing overall customer experience.
• Participated in regular internal audits as part of ongoing quality assurance initiatives designed to maintain compliance with industry regulations.
• Developed comprehensive process documentation for various procedures within the department, fostering consistency across team operations.
• Championed continuous improvement initiatives by staying current on industry trends and best practices, proactively sharing knowledge with team members to drive ongoing service excellence.
• Implemented new software tools for better data analysis, enabling faster identification of patterns and trends in customer feedback.