USMAN TANVEER AHMED
Jeddah
Summary
Professional with robust technical skills and strong focus on providing effective support solutions. Known for adaptability, problem-solving, and collaborating seamlessly with teams to achieve impactful results. Expertise in troubleshooting, user support, and system maintenance, ensuring efficient and reliable operations. Trusted for consistent performance and flexibility in meeting evolving demands.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Support Officer
Islamic Development Bank, OQM
06.2022 - Current
- Schedule and organize the calendar, ensuring advance awareness of the schedule and maintaining punctuality for meetings and appointments
- Proactively make scheduling adjustments as needed to accommodate changing priorities and optimize efficiency
- Utilize statistical, business intelligence, and data modeling techniques and tools to aggregate data, enabling the identification of technical solutions that enhance the Group's decision-making process
- Provide valuable insights and support by analyzing and interpreting data effectively
- Create visually appealing and impactful Power Point presentations, utilizing creative designs to effectively communicate complex information
- Visualize data in a clear and concise manner, facilitating the delivery of objectives and enhancing the overall presentation experience
- Efficiently manage call and email correspondence, promptly responding to inquiries and prioritizing urgent matters
- Streamline communication flow by taking necessary actions to ensure timely and effective communication, demonstrating excellent organizational and multitasking skills
- Coordinate travel arrangements, demonstrating strong attention to detail and organizational skills
- Ensure organized and seamless trips for enhanced operational efficiency, taking into account various factors such as schedules, budgets, and preferences
- Document meeting minutes accurately and distribute comprehensive summaries to relevant stakeholders
- Contribute to transparent communication by capturing key discussions and decisions, facilitating effective follow-up actions and maintaining a record of important information
Executive Coordinator
IsDB, BPRD
04.2021 - 06.2022
- Interpret & analyze data using statistical techniques and provide ongoing reports
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Improved productivity by coordinating itineraries and scheduling appointments
- Developed and implemented record management procedures
- Prevented scheduling errors by managing daily calendar, creating weekly reports and presentations
- Established systems for record retention by creating database for daily correspondence tracking
- Exceeded assigned goals by partnering with staff to implement best practices
- Generated quarterly operations reports, presenting findings to key stakeholders and identifying targeted improvements
- Compiled and analyzed data using Microsoft Excel and Access
- Prepared research and statistical reports, synthesizing and disseminating information clearly and concisely
Administrative Coordinator
IsDB, VPO-FO
08.2018 - 03.2021
- Coordinate and review project-related documents
- Collaborate with departments to implement strategic technical improvements
- Evaluate and interpret technical inquiries, providing recommendations
- Coordinate and prepare for consultancy services under the VP-FO
- Maintain monitoring system, track project delivery and progress, assist with budgeting and reporting
- Manage meetings, prepare reports, and support VP office in SAP-related tasks
Executive Coordinator/Expeditor
Al Abdulkarim Holding Company
09.2016 - 07.2018
- Research various vendor options and select the best options based on the employer's needs
- Work with vendors to determine a reasonable rate and to coordinate the timing and means of delivery
- Coordinate with vendors on product quality and delivery schedules
- Find solutions to budget limitations, vendor errors, and other problems as they arise
- Work with various departments to determine the amount and type of goods required
- Keep an inventory of goods on hand
- Track orders from placement through delivery
- Inspect goods upon delivery to ensure that the standards of quality are met, and the appropriate quantity has been received
- Ensure that the appropriate goods are transferred to each department in a timely manner
- Develop budgets for the goods required by each department
Executive Secretary
Kastero Metal Contracting Est.
02.2016 - 08.2016
- Answering telephone calls, arranging appointments, managing database
- Submit monthly attendance record of all employees in branch to the head office
- Issue delivery notes, Invoices, Quotations, fax letters & statement of accounts
- Liaison with logistic department to insure the deliveries, due payments & statement of accounts Stock & Inventory management
- Assist sales executives to boost the sales volume & reporting to the Management
- Monthly sales reports, Upkeep of all records in proper files for record & scrutiny
- Petty cash expanses, Bank deposits & records of all transaction
- Update and remind sales executives and Head of sales for payment follow up and timely collections
Freight Forwarder
Asyad Logistics Group
12.2014 - 12.2015
- Identify and pursue new business opportunities in the logistics industry, including potential clients, markets, and sectors for expansion
- Build and maintain strong relationships with existing and potential clients, understanding their logistics needs and providing tailored solutions
- Develop and present competitive proposals, bids, and quotations to clients, ensuring alignment with their requirements and objectives
- Conduct market research and analysis to stay updated on industry trends, identify market gaps, and recommend strategies for business growth
- Collaborate with internal teams, such as operations and customer service, to ensure seamless service delivery and customer satisfaction
- Monitor sales performance, track key metrics, and provide regular reports to management, contributing to sales forecasting and budgeting processes
Data Entry & Document Controller
Advanced Construction Technology Services (ACTS)
11.2013 - 10.2014
- Accurately enter and update data into computer systems or databases
- Verify data for completeness, accuracy, and consistency
- Generate reports and summaries based on the entered data as required
- Establish and maintain an efficient document control system
- Receive, review, and distribute incoming documents, ensuring proper classification and filing
- Maintain document registers, logs, and databases to track document status and revisions
- Support document retrieval and archiving processes to facilitate efficient information retrieval
Education
Master of Business Administration - Accounting and Finance
Exceed College (UCAM)
Bachelor - Commerce
University of The Punjab
Jeddah01-2016
Intermediate - Commerce
Federal Board
01-2013
Matriculation - Computer Science
Federal Board of Pakistan
Jeddah01-2010
Skills
- Digital Tools Expertise
- SAP Application Management
- Operations Management Solution (OMS)
- Jira Workflow Optimization
- Skilled in Utilizing MS Office 365 Tools
- Prioritization and Planning
- Collaborative Communication Abilities
- Accountable Professional
Certification
- Minute taking at Meetings
- Certificate in Public Procurement
- Safety Leadership
- Basic First Aid & CPR
- Information Security
Hobbies and Interests
- Travel
- Sports
- Music
- Reading
- Fitness Activities
Personal Information
- License: Saudi Arabia
- Date of Birth: 29/12/1994
- Gender: Male
- Nationality: Pakistani
- Marital Status: Married
Languages
English
Full Professional
Arabic
Professional Working
Urdu
Native or Bilingual
Timeline
Technical Support Officer
Islamic Development Bank, OQM
06.2022 - Current
Executive Coordinator
IsDB, BPRD
04.2021 - 06.2022
Administrative Coordinator
IsDB, VPO-FO
08.2018 - 03.2021
Executive Coordinator/Expeditor
Al Abdulkarim Holding Company
09.2016 - 07.2018
Executive Secretary
Kastero Metal Contracting Est.
02.2016 - 08.2016
Freight Forwarder
Asyad Logistics Group
12.2014 - 12.2015
Data Entry & Document Controller
Advanced Construction Technology Services (ACTS)
11.2013 - 10.2014
Master of Business Administration - Accounting and Finance
Exceed College (UCAM)
Bachelor - Commerce
University of The Punjab
Intermediate - Commerce
Federal Board
Matriculation - Computer Science
Federal Board of Pakistan
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