Ute Huelse
Summary
International sales, marketing and logistics professional, experienced in various industries and cultural environments, helping organizations succeed in their mission with integrity and service excellence.
Overview
27
27
years of professional experience
Work History
Logistics Manager
VINFOLIO
04.2017 - 08.2023
- Developed successful partnerships with logistics providers actualizing and monitoring cost-efficiencies, value-added services and high performance levels through collaboration and use of logistics technology platform
- Planned, implemented and refined detailed internal processes driving logistics performance and supporting supply chain management
- Continuously nurtured good relations with all stakeholders, proactively assessing and reconciling issues to secure timely and accurate PO and sales order fulfillment
Customer Service Specialist
VINFOLIO
06.2015 - 03.2017
- Delivered exceptional customer service to every customer by leveraging knowledge of products and services and creating welcoming, positive experiences.
- Maintained customer satisfaction and supported sales team with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Achieved high satisfaction rating and recognition for resolving complex issues.
Physician Relations Manager
NEUROVATIONS/N3 LABORATORIES
03.2014 - 09.2014
- Generated new revenue stream by launching marketing and sales program offering toxicology testing services in pain management
- Grew healthcare provider base through key influencers and developed sales pipeline through steadily increasing in-services while developing best practices for field visits and conference participation
- Role ended due to unrecoverable earthquake damage to laboratory equipment
Community Liaison Manager
BLIZE HEALTHCARE
10.2013 - 03.2014
- Generated home health care referrals from skilled nursing facilities, physicians' offices and hospitals, and succeeded in revitalizing business with several large accounts
- Implemented business development plan and CRM system
- Grew referral sources with in-services and contact management continuously performing above target
Solutions Consultant
GUIDE BY CELL
05.2011 - 10.2013
- Generated qualified B2B leads for innovative web-based platform facilitating mobile fundraising and learning solutions in US and Europe
- Increased sales through service demonstrations at trade shows, through webinars, tailored proposals and use of CRM
- Enabled German partner company to launch services in Europe by working on site for six months supporting mobile website creation, international communications, analysis, and technical integration
Consultant – Marketing and Consulting Services
GERMAN AMERICAN CHAMBER OF COMMERCE
06.2009 - 04.2011
- Facilitated US market entry for German clients by preparing market reports and consulting on business development while conducting partner searches and building relationships
- Collaboratively coordinated federally funded marketing projects in renewable energy industry with conferences, networking events and B2B meetings
- Accompanied transatlantic business delegation and enabled 15 US clients to enter into business relations with local companies at conference in Germany
Program Specialist–Community and Public Relations
HAWAII MEDICAL SERVICE ASSOCIATION
04.2003 - 12.2007
- Developed community-based health initiatives in collaboration with community partners and internal creative team
- Skillfully coordinated 100+ public events, from educational seminars to state wide conferences consistently on time, on target and on budget
- Increased exposure and achieved positive media coverage by developing detailed media plans, managed media relations and tracking
Program Coordinator – Pharmacy OTC Sales
KAISER PERMANENTE
06.1996 - 12.2000
- Developed and implemented marketing plan for new member-facing self care program driving non-prescription drug and supply sales and skillfully coordinated program among 21 clinic pharmacies
- Overcame revenue growth limitations by creating proactive sales initiatives with clinical pharmacists, health educators and pharmacy staff through workshops, product displays, and sample distribution
- Developed regional revenue tracking system and presented financial reports, marketing initiatives and staff recognition efforts statewide at regional pharmacy meetings
Education
Bachelor of Science - Business Administration
HAWAI'I PACIFIC UNIVERSITY
Honolulu, HIMBA - Marketing
HAWAI'I PACIFIC UNIVERSITY
Honolulu, HI05.1996
Skills
- International Logistics
- Purchasing Support
- Vendor Management Support
- Communications (multilingual)
- Technological Proficiency
- Customer Experience Focus
- Event Management and Marketing
- Lead Generation and Sales
Languages
German
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Spanish
Elementary
Timeline
Logistics Manager
VINFOLIO
04.2017 - 08.2023
Customer Service Specialist
VINFOLIO
06.2015 - 03.2017
Physician Relations Manager
NEUROVATIONS/N3 LABORATORIES
03.2014 - 09.2014
Community Liaison Manager
BLIZE HEALTHCARE
10.2013 - 03.2014
Solutions Consultant
GUIDE BY CELL
05.2011 - 10.2013
Consultant – Marketing and Consulting Services
GERMAN AMERICAN CHAMBER OF COMMERCE
06.2009 - 04.2011
Program Specialist–Community and Public Relations
HAWAII MEDICAL SERVICE ASSOCIATION
04.2003 - 12.2007
Program Coordinator – Pharmacy OTC Sales
KAISER PERMANENTE
06.1996 - 12.2000
Bachelor of Science - Business Administration
HAWAI'I PACIFIC UNIVERSITY
MBA - Marketing
HAWAI'I PACIFIC UNIVERSITY
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