Utsab Bhattarai
Pataskala,OH
Summary
Customer Service & Associate: Customer-focused and reliable professional with strong communication skills. Experienced in assisting customers, handling transactions, and resolving issues while delivering efficient and friendly service.
Security Guard: Professional and reliable security guard with experience in maintaining safety, monitoring premises, and responding to incidents. Skilled in surveillance, access control, and conflict resolution, with a strong commitment to protecting people and property.
Overview
4
4
years of professional experience
Work History
Security Officer
Spark Protection
New Albany, Ohio
2025.09 - Current
- Utilized surveillance systems to actively monitor activities and detect suspicious behavior, enhancing overall security.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises to ensure safety and security of personnel and property, contributing to a secure environment.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Addressed problems quickly and reported clear information, maintaining effective communication while working under minimal supervision.
- Maintained accurate logs of daily activities, incidents, and observations for review.
Customer Service /Customer Service A/Sales Associate Supervisor
Busters Corner Store
Pataskala, Ohio
2022.01 - 2025.09
- Educated customers on product features and promotions to drive sales.
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Resolved customer complaints efficiently, ensuring retention and loyalty.
- Fostered positive customer relations through friendly and informed interactions.
- Handled cash register operations accurately during peak business hours.
- Maintained accurate cash drawer and balanced daily transactions.
- Ensured store cleanliness and organized merchandise displays for optimal shopping experience.
- Comfortable moving goods around the store & ability to safely lift up to 80 pounds
Education
High School Diploma -
Licking Heights High School
Pataskala, OH2025-05
Skills
- Surveillance and loss prevention
- Access control and security monitoring
- Incident reporting and problem resolution
- Conflict resolution and de-escalation
- Customer service and client support
- Sales techniques and product knowledge
- Cash handling and POS system operation
- Communication and interpersonal skills
- Time management and multitasking
- Attention to detail and situational awareness
Languages
Nepali
Full Professional
Spanish
Limited
Timeline
Security Officer
Spark Protection
2025.09 - Current
Customer Service /Customer Service A/Sales Associate Supervisor
Busters Corner Store
2022.01 - 2025.09
High School Diploma -
Licking Heights High School