Uttam Soni
Chester Springs,PA
Summary
Chief Technology Officer Results-driven professional with over 20 years of experience and expertise in leading the business, technology, and digital transformation across operations, creating and driving technology strategy to achieve business goals. Highly adept at managing client engagement to develop insight into technology challenges and requirements, designing high-quality and tailored technology solutions to reduce cost and improve operational efficiency. Efficient at overseeing the development and implementation of complex projects, monitoring adherence to project plan and budget. Effective in coaching, mentoring, and training team members on work standards, systems, and processes, role modeling expectations of performance and behavior. Dedicated team player with collaborative leadership style, fostering long-term partnerships with a variety of stakeholders.
Overview
22
22
years of professional experience
Work History
Global Vice President
Radial Inc
King of Prussia, PA
01.2019 - Current
- Oversaw the development and implementation of technology solutions to support and grow $775M e-Comm and logistics business, enhancing operations and systems to ensure alignment with the strategic direction of the company
- Key Achievements:
- Leading multiple software development teams and product lines in consolidating the technology platforms from COTS to in-house systems, minimizing system costs through technological innovations
- Driving software development roadmaps in collaboration with global teams and external patterns, leading the creation of SaaS-based technology, Complex eCommerce-centric, and Omni-Channel centric technology solution catering to 35 global facilities with more than 2500 partners
- Spearheading the planning and execution of strategic operational plans and software innovations, supporting the development of a self-service launch engine and automated provisioning to streamline the onboarding process and double the volume of client onboarding on an annual basis
- Enabled improvements in the software development practice within the organization, driving the integration of robotics and AI/ML with logistics operations to ensure effective and consistent operations
- Developed best practices and new technologies to reduce cost by 27%, implementing SaaS-based eCommerce self-service for business process and rules management to expand the digital footprint.
Chief Technology Officer
Insomnia Cookies LLC
Newtown Square, PA
01.2018 - 01.2019
- Spearheaded the long-term strategic and operational planning in collaboration with key stakeholders, driving the development of a technology roadmap to streamline business growth to a $1B organization and reduce operational costs
- Key Achievements:
- Coordinated with cross-functional teams to evaluate new and promising technologies, driving innovation with technology to build a stable pipeline of business and ensure effective management of resources and cost
- Empowered 30 developers across the US and Canada to define transformation strategies and roadmaps for operational efficiency, reviewing technical solution aspects to place appropriate controls and assurance for optimized profitability and business growth
- Determined critical gaps and opportunities for development, driving innovations for the transformation of home-grown technology solutions to reduced cost of ownership for technology
- Built strong partnerships and collaboration across functions to create value-added solutions, leading the management of governance boards to monitor compliance of products with business standards
- Embedded the technology stacks to build projects and applications including LAMP-based intranet, Magento 2.0 (website), React Native/Cordova Mobile apps, Odoo 12 ERP, Metabase, Google, and Mapbox for GIS, Amazon connect (Customer Care), AWS.
Director
Solutions and Implementations, Radial Inc
King of Prussia, PA
01.2011 - 01.2018
- Drove the standardization and simplification of the SaaS solution to accelerated speed of implementation and reduced resource dependencies, creating self-service tools and documentation to streamline development and execution by 66%
- Built high-performing teams across India, Europe, and the US to ensure reliability excellence by proper standardization and innovation of assessments, enabling a 72% reduction in missed service-level agreements and a 37% increase in overall customer satisfaction
- Developed and controlled the annual operating and capital budgets, optimizing technology assets to lower costs by about 43% and achieve internal financial targets for technological investments
- Created overall technology standards and practices, monitoring technology performance and improving system design to streamline service delivery and enhance the client experience
- Delivered exceptional customer experience across eCommerce site, expanding technological solutions by creating various implementation models using API best practices, CI/CD and DevOps for COTS and in-house Systems, Automation for End To End processes.
Lead Technology Engineering Manager
Parker Hannifin Corporation
Cleveland, OH
01.2007 - 01.2011
- Reviewed improved operational processes and technological systems, standardizing and transforming B2B and B2C business processes of eight divisions to improve the speed and accuracy of fulfillment processes, while enabling faster revenue recognition cycles.
IT Analyst
Tata Consultancy Services
, India, USA
01.2005 - 01.2007
- Reviewed requirements, designed, developed and implemented global order management solution
Software Engineer
Infosys Technologies Ltd
, India, United Kingdom, USA
01.2001 - 01.2005
- Development of software solution using open system and J2EE technologies
Education
MBA - IT Management, Operations, Marketing And Strategic
Pennsylvania State University,
Malvern, PA06.2017
Master of Science - Information Science
Pennsylvania State University
Malvern, PA04.2015
Bachelor of Science - Civil Engineering Technology
Regional Engineering College
Kurukshetra, Harayana, India05.2001
Skills
Strategic IT and Business Planning
Project Management
Business Optimization
Microservices and API Management
CI/CD, DevOps, Automation
IT Solution Delivery and Operationalization
Cloud Solutions
Data Analytics
Agile Management and Delivery
Enterprise Architecture and Governance
Vendor Management
SaaS Product Development
Product Management and Roadmap Development
Timeline
Global Vice President
Radial Inc
01.2019 - Current
Chief Technology Officer
Insomnia Cookies LLC
01.2018 - 01.2019
Director
Solutions and Implementations, Radial Inc
01.2011 - 01.2018
Lead Technology Engineering Manager
Parker Hannifin Corporation
01.2007 - 01.2011
IT Analyst
Tata Consultancy Services
01.2005 - 01.2007
Software Engineer
Infosys Technologies Ltd
01.2001 - 01.2005
MBA - IT Management, Operations, Marketing And Strategic
Pennsylvania State University,
Master of Science - Information Science
Pennsylvania State University
Bachelor of Science - Civil Engineering Technology
Regional Engineering College
Similar Profiles
Shawn SanjogShawn Sanjog
Software Engineer at Radial IncSoftware Engineer at Radial Inc
Vinodhini RajasekharVinodhini Rajasekhar
Software Analyst at Radial IncSoftware Analyst at Radial Inc
Sean SmithSean Smith
Warehouse Team Member at Radial IncWarehouse Team Member at Radial Inc
Kimberly BenckerKimberly Bencker
Senior Director, Corporate Communications at BeOne MedicinesSenior Director, Corporate Communications at BeOne Medicines
JENNIFER VOITEKJENNIFER VOITEK
Vice President of Global Sales Enablement at Alto-ShaamVice President of Global Sales Enablement at Alto-Shaam