Executive Assistant with 10+ years of Highly organized Executive Assistant with notable experience in managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions for efficiency.
Overview
20
20
years of professional experience
Work History
Executive Assistant
Vista Equity Partners
Chicago, IL
05.2022 - Current
Complex Scheduling and Calendar Management: Provide dynamic, flexible scheduling, and calendar support. Assist with thorough preparation for all commitments, including creating and reviewing briefing materials, meeting agendas, and itineraries.
Oversee the planning and coordination of both domestic and international travel. This includes handling complex itineraries, managing travel documents, and ensuring all logistics are in place. Accuracy and a keen attention to detail.
Manage travel expenses, and other reimbursements, in a timely manner.
Proactively managing schedules, streamlining workflows, and enabling leaders to focus on top priorities.
Help keep teams efficient by anticipating and resolving conflicts, managing competing priorities, and creating seamless coordination.
Plan and execute team-building activities, off-sites, and events to promote engagement and morale.
Track initiatives, handle logistics, and support operational planning to ensure alignment and success.
Handle Confidential Information – Act with discretion and integrity in managing sensitive company data, and executive communications.
Ensure schedules are aligned with key business priorities by utilizing strategic prioritization techniques, and a deep understanding of company goals.
Cultivate strong relationships with key stakeholders, both internal and external, to foster collaboration, streamline communications, and deconflicted redundancies.
Prepare agendas, manage meeting logistics, take comprehensive notes, and follow up on action items to ensure efficient, productive meetings.
Gather and organize large amounts of information, consolidating it into clear executive summaries to support decision-making, and streamline communication.
Executive Assistant to the President
IDL Group Inc
Arlington Heights, United States
12.2014 - 05.2022
Managed intricate business schedules, ensuring efficient coordination for several executives.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Managed communication flow and generated operational reports for management discussions.
Coordinated comprehensive arrangements for large meetings.
Represented the executive in a professional manner at all times.
Maintained appropriate protocols to protect the privacy of the executive, and to secure all confidential information.
Coordinated conference room usage, set up conference calls, and board meeting logistics.
Completed assignments efficiently and effectively using Microsoft Office products and HR information systems.
Coordinated internal moves and office reconfiguration for the department, including new employee setup for phone, PC, access management, and supplies.
Daily meetings with management for the review of schedules, tasks, follow-up issues, etc.
Managed administrative tasks, including, but not limited to, reports, memos, letters, travel bookings, expense reports, and other documents.
Make complex travel arrangements, domestic and international, and handle travel expenses.
Coordinated meeting logistics, including room bookings and catering.
Provided management support for department heads, including interviewing and hiring, performance evaluations, and employee development.
Retail General Manager
Patricia's
Schaumburg, IL
05.2005 - 11.2014
Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
Handled problematic customers and clients to assist lower-level employees, and maintain excellent customer service.
Managed, trained, and motivated clerks and managers to continuously improve their knowledge and abilities in the retail field.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Managed all purchasing, sales, marketing, and customer account operations to ensure efficiency and performance.
Responsible for all hiring, training, and scheduling.
Daily reconciliations and banking.
Responsible for twice-a-year inventory that was performed by myself and the area manager.
HR duties and payroll responsibilities bi-weekly.
Education
BBA - Marketing
University of World Economy
Bulgaria
4 2004
Skills
Skilled in managing and prioritizing multiple requests simultaneously, while maintaining a focus on quality and urgency, the ability to manage time effectively across multiple time zones
Master calendar management
Impeccable attention to detail in every task, ensuring flawless execution in scheduling, documentation, and travel arrangements
Schedule management
Advanced MS Office Suite, Concur, Excel, Google Suite
Excellent written and verbal communication skills
Work efficiently in a high-pressure environment, and be a critical thinker and problem solver
Thrive in a fast-paced environment and handle changes with a positive, proactive attitude
Accomplishments
Supervised team of 45+ staff members.
Developed and implemented new procedures and systems.
Labor award for working beyond the scheduled hours.
Timeline
Executive Assistant
Vista Equity Partners
05.2022 - Current
Executive Assistant to the President
IDL Group Inc
12.2014 - 05.2022
Retail General Manager
Patricia's
05.2005 - 11.2014
BBA - Marketing
University of World Economy
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