Summary
Overview
Work History
Education
Skills
Certification
Timeline

Uwa Oviawe

Stockton,CA

Summary

Entry-level IT support professional seeking a full-time role in Information Technology. Recently completed the Google IT Support Professional Certificate — an eight-month IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Data Analyst QA/QC Engineer (Contractor)

Murgreen Environmental Co
12.2014 - Current
  • Gathered data by creating explanatory models with PowerBI to identify areas of debris from field team inspection on sewer waste water PVC pipes that need improvement
  • Conducted statistical analysis for structuring waste water plant systems database warehouse
  • Identified crossbore prevention life cycle for PG&E sewer pipeline systems across Northern California cities
  • Obtained encroachment permits from PG&E or through city public works to perform inspection, installation, cleanouts, construction, and trenching of sewer pipelines
  • Assisted project manager to design and execute planning field crew to optimize efficiency and performance for inspection in city sewer systems
  • Conducted QA/QC analysis for incoming cross bore prevention and mitigation
  • Performed spatial analysis in ArcGIS to create maps and logs with ArcMap and PG&E log manual for submission to PG&E coordinators for approval of CCTV inspection

Recruiting Scheduler III

Spectraforce Technologies Inc. (Meta)
04.2022 - 03.2023
  • Facilitated and managed over 50 virtual onsite, virtual, phone screens for senior IC leadership program management department
  • Integrated HR systems operations by performing audit reviews and mass uploads on Salesforce
  • Gathered weekly metrics data report using Tableau for KPI development to monitor business plans
  • Addressed candidate inquiries and updated candidate database information.

Operations Specialist

Rocketpower
03.2021 - 07.2022
  • Increased teams' quarterly productivity by 10% through deep dive troubleshooting and implementing solutions to increase efficiency
  • Provide updates on process changes with cross functional partners to meet deadlines
  • Evaluated team members performance and productivity, provided feedback and implemented corrective actions.
  • Facilitate onboarding training with all recruiting channels and processes including benefits and
    compensation departments
  • Liaison for client Vimeo project recruiting management team
  • Processed I-9 verification with E-Verify for new hire employees weekly while facilitating onboarding processes in workday
  • Mass audit entire headcount of FBN employee data compliance with 1-9 verification into Workday systems
  • Run ad hoc demographic and headcount reports to develop dynamic dashboards in Workday
  • Coordinate with Benefits team to resolve data and system issues with HR, Payroll, or Benefit vendors
  • Identify if system change or issue will impact the benefits department around budgeting new hire compensation package
  • Identified areas of weakness in HR systems, communicate impact,assist in establishing priorities, and ensure all changes or fixes are migrated to production

Recruiting Coordinator

Pinterest
03.2020 - 03.2021
  • Operated and maintained applicant tracking and candidate management systems in Greenhouse ATS
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Supported recruiting business sales department to schedule and coordinate phone, video, and on-site interviews including debrief sessions
  • Lead project and team of four to reconstruct recruiting tracking database to efficiently improve all
    recruiting coordinators daily workflow
  • Organized and scheduled over 200 engineering apprenticeship batch interviews for new incoming graduate students
  • Planned and managed bi-weekly business recruiting meetings

Recruiting Coordinator

Google
06.2018 - 03.2020
  • Supported, cloud by engaging over 1000 candidates and scheduling over 12,000 interview sessions YTD
  • Consistently exceeded quarterly goals and SLA by average of 40% while also maintaining multiple projects
  • Trained new team members cross functionally to support Google hiring goals beyond cloud
  • Maintained candidate data in tracking system and collected non-disclosure agreement in compliant with Google's policy
  • Supported hiring committee operations by coordinating board meetings and analyzing committee decisions for submission to leadership to make decision for new hires
  • Facilitated communication channels between hiring committee members and leadership team for candidate review packets

Technical Recruiter

Latitude 36 Inc.
08.2017 - 02.2018
  • Sourced 100+ candidates with Boolean string searches in proven recruitment channels
  • Obtained, tracked, and managed candidate data in ATS/CRM system via Pro Unlimited Wand
  • Recognition for sourcing qualified candidates resulting in top 10 weekly sales
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.


Education

Bachelor of Science - Business Admin, Management Information System

San Jose State University, San Jose, CA
12.2016

Skills

  • Linux
  • Windows
  • Troubleshooting
  • Networking
  • Directory Services
  • Cybersecurity
  • QA/QC
  • ArcGIS
  • PowerBI
  • Process Improvement
  • Project Management
  • Customer Support

Certification

  • Google IT Support Certificate - June 2023- No expiration

Timeline

Recruiting Scheduler III - Spectraforce Technologies Inc. (Meta)
04.2022 - 03.2023
Operations Specialist - Rocketpower
03.2021 - 07.2022
Recruiting Coordinator - Pinterest
03.2020 - 03.2021
Recruiting Coordinator - Google
06.2018 - 03.2020
Technical Recruiter - Latitude 36 Inc.
08.2017 - 02.2018
Data Analyst QA/QC Engineer (Contractor) - Murgreen Environmental Co
12.2014 - Current
San Jose State University - Bachelor of Science, Business Admin, Management Information System
Uwa Oviawe