Summary
Overview
Work History
Education
Skills
Timeline
Generic

Uyen Nhi Do

Houston,TX

Summary

With over two years of dedicated experience in customer service, I am highly motivated and proactive in maintaining energy and enthusiasm in all tasks. My adaptability and flexibility allow me to adjust seamlessly to the changing needs of businesses and various situations. During my time at Lone Star College, where I spent more than a year and a half participating in college work study and serving as a peer mentor, I developed strong problem-solving skills. I am known for my organization, attention to detail, and accuracy in completing tasks. Whether working independently or as part of a team, my analytical skills and good judgment help me tackle challenges efficiently. I excel in building relationships with customers, and being bilingual in Vietnamese enhances my communication abilities. Proficiency in software like Adobe, Microsoft Word, Outlook, PowerPoint, QuickBooks, and internet applications enhances my capabilities. I am adept at multitasking, always prioritizing client satisfaction while paying close attention to detail.

Overview

3
3
years of professional experience

Work History

Student Peer Mentor

Lone Star College System
Houston, TX
09.2023 - Current
  • Assisted with the filing of documents and records in an organized manner.
  • Performed light clerical duties such as photocopying, faxing, scanning, and mailing documents.
  • Prepared reports using word processing software packages like Microsoft Word or Excel.
  • Updated databases with current contact information for students, faculty members.

Work Study Assistant

Lone Star College System
Houston, TX
09.2022 - 08.2023
  • Tracked student progress throughout the semester by monitoring attendance records and academic performance.
  • Provided technical assistance with computer hardware and software problems encountered by staff or students.
  • Provided administrative support to departments across campus, including data entry and record keeping.

Data Entry

LN Insurance Agency
Houston, TX
06.2022 - 08.2022
  • Created comprehensive Excel spreadsheets based on large data sets
  • Preserved data by regularly performing primary and secondary backups
  • Verified data inputs against internal quality standards and industry regulatory requirements
  • Compiled, sorted and verified accuracy of data before entry.

Receptionist

Nail Of American
Houston, TX
07.2021 - 05.2022
  • Successfully managed information using software, including sign-in, customer records, order, and billing with 100% accuracy; Handel incoming and outcoming telephone calls with overall customer satisfaction core of cover 95%; Handled successful 100+ phone call daily; Perform administrative and clerical task; Supports, print out, checked and sent out the mail.

Education

Associate of Arts - Business

Lone Star College University Park
Houston, TX
05-2024

High School Diploma -

Memorial Hall School
05-2021

BBA - Business

University of Houston
Houston, TX

Skills

  • Collaboration
  • Data entry experience
  • Customer Service
  • Microsoft Excel
  • Financial Planning

Timeline

Student Peer Mentor

Lone Star College System
09.2023 - Current

Work Study Assistant

Lone Star College System
09.2022 - 08.2023

Data Entry

LN Insurance Agency
06.2022 - 08.2022

Receptionist

Nail Of American
07.2021 - 05.2022

Associate of Arts - Business

Lone Star College University Park

High School Diploma -

Memorial Hall School

BBA - Business

University of Houston
Uyen Nhi Do