Uylonda Henderson
Park Forest,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated Medical professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
ER Registrar
Micheal Reese Hospital
- Processed insurance approval forms for scheduled procedures and office visits.
- Facilitated patient prescriptions, new prescriptions, refills and pre-authorizations.
- Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning processes.
- Used electronic systems to enter provider orders and retrieve test results.
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
Patient Registration Clerk
University Of Chicago Hospital
Chicago, Illinois
04.2015 - Current
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient record via System.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Distributed informational materials, necessary forms and hospital procedures to patients.
- Took reservations from physicians and office staff to coordinate bed placements for scheduled and unscheduled patients.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Patient Registration Clerk
Resurrection Hospital
Chicago, IL
06.2012 - 10.2012
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient record via System.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Accurately inputted patient and insurance information into company's computer system using Software.
- Visited patients' rooms to collect insurance and financial information required for registrations.
- Distributed informational materials, necessary forms and hospital procedures to patients.
Education
Business
Kennedy King College
Chicago, ILRichards Vocational Highschool
Chicago, IL Skills
- Organizing Service Schedules
- Referral Verification
- Reminder Calls
- Staff Meetings
- Timely Processing
- Collections Processing
- Office Administration
- Information Assistance
- Customer Satisfaction
- Teamwork and Collaboration
- Documentation Review
- Adaptable and Flexible
- Conflict Resolution
- Problem Resolution
- Information Assurance
- Patient Health Information Access
- Office Coordination
- HIPAA Compliance
- Patient File Updates
- Cleaning and Sterilizing
- Emergency Room Services
- Tact and Diplomacy
- Taking Client Histories
- Patient Data Management Systems
- Organization and Time Management
- Office Supplies and Inventory
- Collecting Intake Information
- Focused Observation
- Call Transfers
- Insurance Authorizations
- Patient Intakes
- Clerical Support
- Scheduling Tests and Procedures
- Demographics Information
- Client Correspondence
- Calendar and Appointment Management
- Registration Paperwork
- Administrative Duties
- Computer Proficiency
Timeline
Patient Registration Clerk
University Of Chicago Hospital
04.2015 - Current
Patient Registration Clerk
Resurrection Hospital
06.2012 - 10.2012
ER Registrar
Micheal Reese Hospital
Business
Kennedy King College
Richards Vocational Highschool
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