Summary
Work History
Education
Certification
Skills
Languages
Engineering Programs
Overview
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Irina Anderson

Irina Anderson

Plano,TX

Summary

Strategic and results-driven Director in OSP Engineering Services with 10+ years of experience leading large-scale telecom infrastructure projects, managing multi-functional engineering teams, and driving customer success initiatives. Proven expertise in fiber network design, utility relocation, vendor management, and process optimization. Adept at mentoring global teams, and acting as a Subject Matter Expert (SME) in high-value sales engagements.

Work History

Director, OSP Engineering Services

Integer Telecom Services
08.2024 - Current
  • Spearheaded cross-functional operations across 3 departments (engineering, vendor management, and customer relations), improving project delivery timelines by 25%
  • Acted as SME in sales meetings, supporting the sales team to secure OSP infrastructure contracts
  • Managed relationships with 5+ strategic service providers and vendors, handling escalations and driving performance reviews
  • Built and led a global team of 125+ by hiring offshore talent and launching onboarding frameworks that reduced ramp-up time by 20%
  • Designed multi-scope training programs across engineering and permitting, increasing cross-functional competency by 30%

Senior Engineering Manager – Fiber Network Services

Volks Resources
04.2022 - 05.2024
  • Directed a team of 15+ engineers and drafters for Brightspeed fiber deployment projects
  • Established workflows for design, permitting, and drafting teams
  • Acted as liaison for permitting with municipalities, accelerating approvals by 40%
  • Oversaw pole loading analysis and mentored junior staff in HLD/LLD and BOM creation
  • Trained team in Hexotronix design process
  • Built SOPs for ASE and FOB projects, improving documentation accuracy

Engineering Manager & Customer Relations Specialist

AMDOCS
07.2018 - 04.2022
  • Led teams in Design Engineering, Records Research, and Field Notes QC for ASE and FOB initiatives
  • Delivered multimillion-dollar fiber projects on time
  • Standardized workflows, reducing drafting time by 35%
  • Implemented QA checks that improved data accuracy by 30%
  • Ensured compliance with AT&T infrastructure standards through cross-functional collaboration

Opti Designer

SOLARAY ENGINEERING
04.2017 - 07.2018
  • Supported utility relocation for road-widening initiatives
  • Managed client communications on the 27-mile DART Silver Line expansion
  • Conducted planning sessions to reduce permit delays, increasing efficiency by 15%
  • Delivered Excel tracking dashboards to external stakeholders

Education

Master of Science - Education with an emphasis in Teaching Labor and General Engineering Disciplines, minor in Psychology

Ulyanovsk Pedagogical University
Ulyanovsk, Russia
06.2000

Bachelor of Arts - Teaching with Emphasis in Fine Arts and Home Economics

Sengeley Pedagogical University
Sengiley, Russia
05.1995

Certification

  • Harvard E-learning
  • Career Management
  • Customer Focus
  • New Manager Transitions
  • Writing Skills
  • Licensed Aramis Trainer

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Outlook
  • Internet Explorer
  • Relationship building
  • Strategic planning
  • Decision-making
  • Operations management
  • Project coordination
  • Employee development
  • Contract and vendor management
  • Hiring and retention
  • Talent acquisition

Languages

Russian
Native or Bilingual

Engineering Programs

  • Aramis, CLLI Data Base
  • AutoCAD, LFACS
  • MIC, TIRKS
  • Katapult, Engineering Portal
  • ASE, Copper Reclamation
  • OVALS, Field Studio
  • OCALC, Go Green Tool
  • NJUNS, Granite
  • AT&T, IQ Geo

Overview

12
12
years of professional experience
5
5
Certificate

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Irina Anderson