Uziah Maes
West Lafayette,Indiana
Summary
Dedicated professional with 2 years of experience in delivering exceptional customer service, fostering satisfaction, and effectively representing company values. Skilled in customer-focused management, organizational coordination, and problem-solving, with a proven ability to adapt quickly, work independently or collaboratively, and exceed expectations. Resourceful and results-driven, committed to enhancing business performance through efficiency, reliability, and a strong work ethic. Recognized for proactive contributions, excellent time management, and dedication to producing high-quality results while maintaining flexibility in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Staff
Allied Universal Security Services
08.2024 - Current
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
- Liaised with management and other departments to maintain smooth operations.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
CREW MEMBER
BOMAR FOOD INC
11.2022 - 06.2024
- Coordinated with at her crew members to complete assigned tasks quickly and effectively
- Handled customer complaints in a professional and courteous manner
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
- Utilized Microsoft Excel to generate reports and graphs based on complex datasets
- Created visual representations of data with charts, graphs or infographics
- Explained complex data sets in simple terms to non-technical audiences
- Recommended changes to policies, procedures or processes based on findings from data analysis
Crew Member
GQT CORP
09.2021 - 11.2022
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Became familiar with products to answer questions and make suggestions.
Education
HIGH SCHOOL DIPLOMA -
Jefferson High School
No Degree - Computer Science
Purdue University
West Lafayette, INSkills
- Customer Engagement
- Customer Service
- Performance Improvement
- Positive Company Representation
- Creativity and Innovation
- Flexible Schedule
- Process Improvement
- Project Management
- Report Writing
- Technical Writing
- Attention to Detail
- Statistical Analysis
- Performance monitoring
- Sales experience
- Budgeting and finance
- Data entry
- Scheduling and coordination
- Project assistance
- Documentation
Certification
CNA
Timeline
Staff
Allied Universal Security Services
08.2024 - Current
CREW MEMBER
BOMAR FOOD INC
11.2022 - 06.2024
Crew Member
GQT CORP
09.2021 - 11.2022
HIGH SCHOOL DIPLOMA -
Jefferson High School
No Degree - Computer Science
Purdue University
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