Uziel Quezada
Flowery Branch,GA
Summary
As a young man, I have been in different workspaces, all of which have taught me different lessons and valuable skills in life. McDonald's taught me how to move with urgency, and be as quick and as efficient as I can. Meanwhile, my electrical apprenticeship taught me how to problem-solve and adapt to tough issues that cross my way. Fastenal taught me how to be professional. I am driven to become a more efficient and reliable worker, which is an attribute that all of my past employers can say is true about me. I strive to improve in every area in which I struggle, and I always aim to become successful, achieving that with my teammates. These attributes have led me to achieve Employee of the Month at my McDonald's in May 2024. It also allowed me to assist another store during an RGR. I am proud of my journey, as I have connected with great people, given outstanding customer service, assisted co-workers, and solved problems.
Overview
2
2
years of professional experience
Work History
Sales Representative
Vector Marketing Company
Flowery Branch, Georgia
07.2025 - Current
- Engaged customers to identify needs and recommend appropriate products.
- Developed product knowledge to effectively address customer inquiries.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Assisted in training new staff on sales techniques and product features.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Negotiated pricing contracts with customers to maximize profits.
Sales Support Associate
Fastenal
Flowery Branch, GA
04.2025 - Current
- Coordinated inventory management and restocking efforts.
- Utilized internal software for order tracking and reporting.
- Maintained accurate records of sales transactions and customer interactions.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Monitored inventory levels of products in order to ensure adequate stock availability.
- Performed administrative tasks such as data entry, filing documents.
- Provided product information and price quotations to customers.
- Maintained up-to-date knowledge of industry trends and emerging technologies to support sales efforts.
Crew Member Trainer
McDonald's
Flowery Branch, GA
01.2024 - 07.2025
- Trained new crew members on customer service standards and operational procedures.
- Supported team members during peak hours to enhance service efficiency.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Coached crew members in problem solving skills when faced with challenging customer interactions.
- Engaged with customers to ensure satisfaction and address any concerns promptly.
- Helped troubleshoot any issues that arose during shifts or transactions.
- Collaborated with team members to maintain a clean workspace.
- Resolved customer inquiries and concerns promptly and courteously.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
Electrical Apprentice
Atlanta Electrical JATC
Flowery Branch, GA
10.2024 - 03.2025
- Assisted electricians with installations and repairs of electrical systems.
- Prepared tools and materials for daily work tasks on job sites.
- Followed safety protocols to ensure a secure work environment.
- Maintained clean and organized work areas to promote efficiency and safety.
- Collaborated with team members to complete projects on schedule.
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
- Pulled wires through conduit runs using fish tapes or pull strings when necessary.
- Assisted with electrical installation tasks, added new wiring, and adjusted breaker boxes.
- Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
- Worked in team-based environment to accomplish projects.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
Education
High School Diploma -
Auburn High School
Rockford, IL06-2023
Skills
- Order tracking
- Inventory management
- Customer service
- Data entry
- Sales reporting
- Product knowledge
- Problem solving
- Team collaboration
- Supply restocking
- Training and coaching
- Adaptability
Languages
English
Full Professional
Spanish
Professional
Timeline
Sales Representative
Vector Marketing Company
07.2025 - Current
Sales Support Associate
Fastenal
04.2025 - Current
Electrical Apprentice
Atlanta Electrical JATC
10.2024 - 03.2025
Crew Member Trainer
McDonald's
01.2024 - 07.2025
High School Diploma -
Auburn High School
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