Uzma H Shah

Work History

Direct Support Professional

Not Forgotten Home & Community Services

Carnegie, PA

07.2020 - Current

Determine specific needs and provide most appropriate level of services for client well-being.
Use Therap to maintain records of services performed and apparent condition of client.
Maintain clean personal areas and prepare healthy meals to support client nutritional needs.

Freelance College Essay Counselor

Self-employeed

Pittsburgh, PA

01.1997 - 04.2021

Counseled clients one-on-one regarding current situation, desires, aptitudes, education, employment history, and essay writing.

Founder of 501c3 DaFEAT

DuBois Area Families Effective Autism Treatment

DuBois, PA

01.2010 - 06.2018

Developed key operational initiatives to drive and maintain substantial program and fundraising growth.
Created annual community-based autism resource events, continuing education trainings for professionals and caregivers, and recreational activities for those living with and effected by autism in rural communities.
Trained and managed 15+ volunteers and discussed issues to provide resolution and apply best practices.
Delegated assignments based on project needs and knowledge of individual team members.
Developed impactful and strategic partnerships with community entities to drive outreach
Developed and maintained content for social media and website with high SEO score

Stay at Home Parent/Disabilities Advocate

Self-employeed

Rochester, NY

01.2000 - 01.2010

Interviewed individuals and families to assess needs and provide informational resources.
Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
Educated potential participants on available services and processes to engage in program.

Enrollment Management Specialist

University Of Toledo College Of Arts & Sciences

Toledo, OH

03.1997 - 06.1999

Increased recruitment and retention over 28% with improved promotional approaches, outreach strategies and parent engagement plans.
Optimized student educational strategies with clear advice on course choices, progression and career options.
Boosted effectiveness of department retention by conferring with Department Chairs to rebalance classes, increase resource utilization and integrate new technology.
Consulted with Ohio Board of Regents and accreditation agencies to verify institutional conformance with applicable standards.
Completed all paperwork, and proofread publications, recognizing any messaging discrepancies and addressing them in a timely fashion.
Collaborated with department chairs, admissions, and oversaw academic advising center and learning resource center to achieve increases in student retention and success.

Undergraduate Admissions Counselor

University Of Toledo

Toledo , OH

08.1997 - 03.1998

Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
Assessed student interests and skills and provided strategic information about pursuing suitable courses.
Increased interdepartmental relationships within university to improve student success.
Reviewed admissions applications and evaluated student credentials.
Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
Discussed student success strategies and development of study skills.
Advised students individually and in groups on academic programs for individual interests.
Assisted students in selecting courses to align with interests and abilities.

Administrative Assistant

University Of Michigan Business School

Ann Arbor, MI

09.1996 - 07.1997

Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to faculty and greeting visitors.
Composed internal memos and external correspondence for senior management faculty and reviewed all documentation to eliminate errors.

Assistant Director of Academic Advising

Rutgers University

New Brunswick, NJ

09.1995 - 07.1996

Instructed over 10 students in ESL environment to master English language.
Answered student inquiries and resolved problems related to curriculum and course prerequisites.
Advised Equal Opportunity Fund (EOF) students individually and in groups on academic skills and tools for college success.
Assessed data gathering methods for validity and reliability purposes.
Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Maintained student database and electronic records for each student contact.
Mentored students, offering advice and support on topic selection, appropriateness and academic value.
Evaluated transcripts for graduation requirements and advised on areas of concern.

Summary

Overview

Work History

Direct Support Professional

Freelance College Essay Counselor

Founder of 501c3 DaFEAT

Stay at Home Parent/Disabilities Advocate

Enrollment Management Specialist

Undergraduate Admissions Counselor

Administrative Assistant

Assistant Director of Academic Advising

Education

Master's of Educations - Higher Education

Bachelor of Arts - Sociology

Skills

Work Availability

Timeline

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