Uzoma Mbamara
Dallas,Texas
Summary
Performance-oriented Accounts Receivable and Payable specialist with 9+ years experience. Focused Billing coordinator with more than 9 years of experience. Skilled in building client and vendor rapport and managing accounts to reduce outstanding balances.
Overview
8
8
years of professional experience
Work History
INVOICING SPECIALIST
Prolucent Health
Dallas, TX
12.2023 - Current
- Making sure hours worked by travel nurses and other clinicians are appropriately recorded, pay rates verified, discrepancies are fixed and the invoice are correctly sent to hospitals and agencies
- Act as the invoicing liaison between clients and other staffing agencies
- Manage the approval and confirmation process with our partner staffing agencies
- Generate and distribute approved invoices for payment and monitor for collections
- Distribute received invoice statements to our partner staffing agencies on a timely basis
ACCOUNTS RECEIVABLE/PAYABLE COORDINATOR
Focus Staff
Dallas, TX
07.2021 - 11.2023
- Collect on past due accounts and partner with clients to bring accounts back to status
- Identify root causes of disputes and work directly with healthcare facilities to resolve and avoid future disputes
- Prepare vendor invoices and process incoming payments
- Good knowledge of client contracts, billing, and timekeeping processes
- Create, run and reconciled Excel reports to reach team objectives
- Apply proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Document interactions in client databases such as Salesforce, Shiftwise, Wellstar, Medefis etc
- Facilitate payment of invoices due by sending bill reminders and contacting hospitals directly
BILLING & CUSTOMER SUPPORT SPECIALIST
Concentrix
09.2021 - 06.2022
- Company Overview: Remote Sat-Sun
- Responsible for enrollment and subscription changes such as unenrolling, cancellations, denials with back-office escalations and emails
- Reviewed/researched/resolved member issues received via service form, email, or phone call
- Solved problems that are generally unstructured and require extensive use of conceptual thinking skills
- Clarified customer requirements and probe for understanding
- Processed credit card payments and refunds in salesforce
- Processed complaints and issues related to product or services
- Helped customers complete purchases, upgrades, and returns
- Frequently provided advice and technical assistances as well
- Enrollment of customers (vehicle owners) into Toyota and Lexus connected services
- Issue refunds, cancellations and waivers on Toyota connected services
- Updated members address/county
- Remote Sat-Sun
ACCOUNTS & RECEIVABLES ASSOCIATE
Loloi Rugs
Dallas
04.2017 - 08.2021
- Prepared bills, invoices, and bank deposits
- Reconciled the accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Evaluated customer financial standing and changing credit lines/limits and credit holds
- Validated accounts statuses and issue receipt for received payments
- Processed weekly ACH, Check and Credit Card Transactions
- Provided responses to customer inquiries either by phone or email on billing discrepancies, invoices, credit, and debit memos in a professional and timely manner
- Processed weekly customer refund and credit requests along with unidentified bank transactions
- Initiated collections on past-due balances and open invoices
- Researched and resolved collections by examining customer payment plans, payment history and credit line
- Worked closely with customer service department to determine accounts that should be placed on credit hold
Education
MBA - Marketing
University of Wales
United Kingdom10.2010
Bsc -
Abia State University Uturu
Uturu, Abia, NigeriaSkills
- Salesforce
- Liquid Compass
- NetSuite
- TKO
- Kiwi
- SharePoint
- Collections
- Account Reconciliation
- Credit& Debit Memos
- Thoroughness
- Vendor relationship
- Accounting protocol
- Dispute resolution
- Payment tracking
- Auditing
Timeline
INVOICING SPECIALIST
Prolucent Health
12.2023 - Current
BILLING & CUSTOMER SUPPORT SPECIALIST
Concentrix
09.2021 - 06.2022
ACCOUNTS RECEIVABLE/PAYABLE COORDINATOR
Focus Staff
07.2021 - 11.2023
ACCOUNTS & RECEIVABLES ASSOCIATE
Loloi Rugs
04.2017 - 08.2021
MBA - Marketing
University of Wales
Bsc -
Abia State University Uturu
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