Uzoma Nwogwugwu

Deliver end-to-end IT consulting support across the school's operations, ensuring stable, secure, and efficient use of technology in academic and administrative environments.

• Set up a local server using repurposed hard drives for internal file storage and resource sharing
• Implemented network security protocols and reconfigured firewall settings to protect school systems
• Maintained and repaired hardware, including desktops, laptops, projectors, and peripherals
• Resolved internet connectivity issues and optimized router settings for improved performance
• Provided on-site training and support for staff, enhancing day-to-day tech usage and digital tools adoption
• Conducted thorough assessments of existing client networks to identify areas for improvement or expansion opportunities.
• Maintained detailed records of completed projects to provide accurate reporting capabilities for future reference.

Provided technical support and hands-on assistance in refurbishing donated computers for distribution to underserved communities. Assisted in diagnostics, software installations, and basic repairs to ensure systems met operational standards.

• Installed Windows OS and essential drivers on donated hardware
• Diagnosed and resolved hardware issues including memory, storage, and peripheral faults
• Performed disk imaging, system testing, and quality checks
• Assisted with BIOS configuration and internal hardware upgrades

Oversaw and modernized the organization’s IT infrastructure, combining hands-on execution with strategic leadership. Took ownership of system uptime, cloud performance, and enterprise security, delivering measurable improvements across IT operations.

• Led day-to-day IT operations, resolving complex system issues, implementing upgrades, and ensuring reliable connectivity and performance across departments
• Migrated critical workloads to AWS and Azure, reducing server downtime by 30% and enabling seamless remote access for staff
• Designed and implemented a hybrid cloud architecture that improved scalability and supported future application rollouts
• Introduced automation tools that eliminated repetitive manual tasks, improving system reliability by 40% and freeing up technician time
• Developed ISO 27001/NIST-aligned security frameworks from scratch, conducting gap assessments and establishing enforceable security policies
• Performed regular internal audits of existing security systems, identified overlooked vulnerabilities, and implemented effective, practical fixes
• Conducted risk assessments across devices and network assets, applying multi-layered security controls to strengthen data protection
• Provided hands-on mentoring to junior IT staff on cloud security, vulnerability management, and compliance processes, increasing team autonomy and capability

• Built and scaled software solutions for ride-sharing, logistics, and e-commerce platforms
• Integrated AI-powered fleet management, payment gateways, and cloud services
• Managed DevOps pipelines, CI/CD, and API-first product development
• Improved rider-driver matching by 40% using custom AI algorithms
• Deployed scalable, cloud-native architecture to serve thousands of users