Uzziel Sanchez

• Organized food orders and ensured accuracy of items served to customers.
• Delivered food to guests in a timely manner while following safety protocols.
• Checked all dishes before delivering them to ensure quality standards were met.
• Replenished water glasses, bread baskets, condiments and other necessities during meal service.
• Communicated with chefs regarding potential changes.
• Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
• Resolved customer complaints quickly and efficiently while adhering to company policies.
• Assisted in training new staff members on restaurant operations and procedures.

Besides taking orders and processing payments, my responsibility is making sure the front of the house is kept clean and items are stocked such as (napkins, condiments, boxes etc.) Not only would I take orders in person but also online orders via phone call. I was also in charge of cooking wings and making dough.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Exceeded goals through effective task prioritization and great work ethic.
• Oversaw daily operations to ensure high levels of productivity.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Maintained energy and enthusiasm in fast-paced environment.
• Participated in team-building activities to enhance working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Demonstrated respect, friendliness and willingness to help wherever needed
• Cleaned cars both externally and internally by hand or with use of automated equipment.
• Washed wide range of vehicles each day.
• Vacuumed vehicle interiors to remove loose dirt and debris.
• Inspected vehicle to verify pristine appearance for customer.
• Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
• Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
• Transported materials, equipment or supplies to or from work areas.