- Adobe Creative Applications/ Software including Adobe Acrobat
Evelyn Villarreal
Warehouse Team Lead. Restaurant And Catering Owner/Operator
San Antonio,TX
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving while maintaining optimistic and an enthusiastic personality to promote team leadership, planning and organizational skills that was built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certificate
2
2
Languages
1
1
year of post-secondary education
Work History
Restaurant Owner/Manager/Operator
El's Intl.
San Antonio, TX
01.2019 - Current
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness in order to organize and attend trade shows and special events to showcase products while networking with other businesses and attract new customers.
- Maintained up-to-date administrative records to monitor operational conditions.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Founded and managed restaurant and catering business, growing revenue by 75% in first year.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and motivated employees to perform daily business functions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Prepared annual budgets with controls to prevent overages.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
Acting Material Handler Team Lead
Hero Logistics
San Antonio, TX
02.2022 - 05.2022
- Reported on updates to project specifications and progress along with attendance updates daily.
- Tracked receipts, employee hours and inventory movements.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Continuously reviewed component quality to assess conformance with tolerances and strict guidelines while removing unacceptable products.
- Designed strategic plans and documents for component development practices to efficiently and easily support future projects.
- Instructed new hires alongside junior team members on protocols and procedures of each station to maximize contributions.
- Operated heavy machinery safely to reduce workplace accidents while transporting heavy loads.
- Directed and supervised team of 20 that engaged in receiving and building development.
- Participated in cross-functional team-building activities.
- Took on additional job duties during unexpected backlog or absent employees resulting in meeting project target date.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Trained newly hired and current members by relaying information on company procedures and safety requirements to effectively mentor employees on building practices or operating equipment safely and efficiently to remain on shift's schedule.
- Inspected equipment and conducted basic repairs to keep technological equipment.
- Worked different schedules and stations to provide optimal coverage and meet production goals.
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Exceeded goals through effective task prioritization and great work ethic
Warehouse Material Handler
Hero Logistics
San Antonio, TX
02.2022 - 02.2022
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Performed cycle counts and inventory control to accurately track product levels.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Informed team and supervisors of missing or damaged items immediately when unloading and receiving.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Kept storage areas organized, clean and secure to fully protect company assets before, during, and after shift..
- Demonstrated and applied product knowledge of company SKUs.
- Managed Over fenders' team of 6 or Grilles' team of 2-3 to ensure opposing sides were simultaneous in sync.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Attached identifying tags to containers to mark with identifying shipping information.
- Received and unpacked shipments and new equipment as directed.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Cleaned, sanitized and maintained equipment and storage areas to comply with health regulations and quality standards.
Skills
- Strategic planning
Software
- Google Suites with proficiency in Docs and Slides
- Windows including PowerPoint, PDF, Excel and Outlook
- Mac OS
- Communication proficiency in Skype, Zoom, Google Duo and FaceTime
Certification
- Forklift Certified
Interests
- Horticulture and Agriculture
- Traveling
- Outdoor Activities including Sports and Hiking Trails
- Volunteering and Community Involvement
Timeline
- Forklift Certified
03-2022
Acting Material Handler Team Lead
Hero Logistics
02.2022 - 05.2022
Warehouse Material Handler
Hero Logistics
02.2022 - 02.2022
High School Diploma -
St. Philip's Early College High School
08.2019 - 05.2020
Restaurant Owner/Manager/Operator
El's Intl.
01.2019 - Current
Education
High School Diploma -
St. Philip's Early College High School
San Antonio, TX 08.2019 - 05.2020
Cooking
My original spark of interest began when I was five-years-old. Watching television with my late grandmother, we previewed Chef, Alton Brown, scientifically breaking down the approach of how to make mashed potatoes and why it chemically works. Being the book-worm I've always been, I adore learning (specifically the history, math's and sciences of time). Essentially begging my grandmother to please show me the way of this classic creation that we've all grown to love as an American staple, she easily agreed because of my eagerness. Being as ecstatic as I was, I studied how she just understood everything. She knew the inexact , exact consistency, taste, smell from years of undeniable knowledge. Combining knowledge and curiosity with love and skill, essentially pure talent, my love for the kitchen was undeniably certain; being purely inescapable.
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