V S DIVYALAKSHMI
PEMBROKE
Summary
Dynamic operations leader with extensive experience at Prime Global Accommodation Services, excelling in travel management and billing processes. Proven track record in enhancing client relations and implementing efficient systems, resulting in improved traveler satisfaction. Strong administrative support and leadership skills drive successful outcomes in fast-paced environments.
Overview
13
13
years of professional experience
Work History
SENIOR EXECUTIVE - OPERATIONS
PRIME GLOBAL ACCOMODATION SERVICES PVT LTD
07.2018 - 12.2023
- Managed corporate travel arrangements, including accommodations, ground transportation, and itineraries.
- Collaborated with travel vendors to secure competitive rates and ensure compliance with policies.
- Oversaw billing processes for corporate travel, ensuring accurate invoicing and timely payment collection.
- Tracked and reconciled travel expenses, preparing reports for management review.
- Implemented feedback mechanisms to gather traveler insights and identify areas for improvement.
- Served as primary contact for corporate travelers, addressing inquiries and resolving issues promptly.
- Maintained comprehensive records of travel bookings, expenses, and feedback for analysis.
- Prepared regular reports on travel expenditures, trends, and satisfaction for management review.
SENIOR ACCOUNTS - EXECUTIVE
XENIA ABODE SERVICES PVT LTD
07.2012 - 11.2016
- Managed billing and invoicing processes, adjusting invoices based on client requests.
- Executed BRS statements, followed up on payments, and updated client files promptly.
- Coordinated travel logistics to ensure cost-effective solutions for business travelers.
- Collected payments effectively, maintaining a strong record in billing operations.
ACCOUNTS - EXECUTIVE
ACCENTURE LLP
04.2011 - 04.2012
- Processed invoices efficiently, ensuring timely payments and record accuracy.
- Presented meeting minutes to manager and team lead for review and action items.
- Updated boards daily with invoice inflows and corresponding targets.
- Audited invoices related to wire forms, prepared wire forms, and processed check requests.
- Cleared accounts payable mailbox daily to maintain organization and responsiveness.
- Listed new suppliers monthly and submitted information to vendor master team for approval.
Education
B.COM -
MEENAKSHI COLLEGE FOR WOMEN
CHENNAI, INDIA04.2010
Skills
- Administrative support
- Leadership
- Office administration
- Travel management
- Billing processes
- Client relations
Timeline
SENIOR EXECUTIVE - OPERATIONS
PRIME GLOBAL ACCOMODATION SERVICES PVT LTD
07.2018 - 12.2023
SENIOR ACCOUNTS - EXECUTIVE
XENIA ABODE SERVICES PVT LTD
07.2012 - 11.2016
ACCOUNTS - EXECUTIVE
ACCENTURE LLP
04.2011 - 04.2012
B.COM -
MEENAKSHI COLLEGE FOR WOMEN
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