V Zumwalt
Kalispell,MT
Summary
Dynamic professional with a proven track record at Costco, excelling in conflict resolution and collaboration. Expertise in HTML and troubleshooting, with a history of mentoring teams to enhance project outcomes. Recognized for innovative problem-solving skills in fast-paced environments, ensuring alignment with organizational goals and delivering exceptional customer service.
Overview
3
3
years of professional experience
Work History
Front End Assistant
Costco
Kalispell, USA
05.2022 - Current
- Resolved conflicts with customers and between colleagues across a variety of departments.
- Collaborated with a diverse team to ensure alignment with company goals.
- Answered customer questions and provided store information.
Resident Assistant
University of Montana
Missoula, MT
09.2023 - 05.2025
- Mentored new resident assistants during their training period.
- Maintained accurate records of incidents that occurred in the residence hall.
- Assisted students with problem resolution through mediation and conflict management techniques.
Level Designer
Mr. Bubbles' Car Salon
01.2025 - 01.2025
- Managed a team of 5 and ensured project timeline and quality.
IT Help Desk Technician
University of Montana
Missoula, USA
10.2022 - 06.2023
- Maintained accurate documentation and file management for customer issues to ensure efficiency and quality of resolutions for technical difficulties.
- Researched technical difficulties to assist users with software and hardware issues.
Education
Bachelor of Arts - Game Design and Interactive Media
University of Montana
Missoula, MT05.2025
Associate of Science -
Flathead Valley Community College
Kalispell, MT05.2022
Skills
- HTML
- Java
- JavaScript
- Troubleshooting
- Conflict resolution
- Time management
- Innovation
- Adaptability
- Collaboration
- Communication
References
References available upon request.
Timeline
Level Designer
Mr. Bubbles' Car Salon
01.2025 - 01.2025
Resident Assistant
University of Montana
09.2023 - 05.2025
IT Help Desk Technician
University of Montana
10.2022 - 06.2023
Front End Assistant
Costco
05.2022 - Current
Bachelor of Arts - Game Design and Interactive Media
University of Montana
Associate of Science -
Flathead Valley Community College