Vachi Spivey

Although previously employed as a Quality Assurance Mgr, I chose to to begin my Comcast career with an entry level position in Outbound Telesales to introduce me to the company culture, and aid me in adapting to a larger company.

20 years of varied experience in the telesales industry ranging from sales to Retention and Quality Assurance has been a key factor in maintaining Outstanding scores in all metrics and frequent recognition in the Elite program. In addition, adaptability and familiarity with a wide variety of computer applications enables me to lend assistance with various application and order entry issues for teammates and leadership on a daily basis.

I'm frequently recognized by leadership for my excellent rapport with customers, and my ability to discover and meet customer needs. I use my analytical and problem-solving skills to quickly spot potential problems and their solutions, as well as improving various processes to make tasks faster and more efficient.

My unique and varied experience makes me an excellent candidate for this position, and look forward to speaking with you about the opportunity.