VACONIA HATCHER

• • Provide support to the Operational Supervisors and Educational trainer to all capacity.
• • Monitor 900 + CCTVs to protect and record incidents when they happen.
• • Investigates security breaches, incidents, and other alarming behavior by reviewing both CCTV camera footage and live feeds.
• • Monitoring employees’ activities and continuous training control officers on CCTV technique.
• • Acted quickly during emergencies situations within moments to reduce opportunity for damage and injury.
• • Reported irregularities such safety hazards and property damages to maintenance.
• • Monitor and authorize entrance of vehicles, cargo trucks and visitors through the service bay.
• • Greet guest professionally and courteously to cultivate welcoming atmosphere while making safeTop
• top priority

• • Working in a high profile school environment (Sidwell Friends).
• • In charge of Security officers in the field and inventory counts daily.
• • Prepares documentation (e.g. incident and activity reports, security logs, etc.) for the purpose of providing written support and/or conveying information.
• • Monitoring over 60 CCTV cameras in command.
• • Monitoring school grounds/ school entrances points to ensure only authorized personnel and authorized visitors access the school. Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• • Monitor the student entry and dismissal process to ensure safety.
• • Respond to incidents and other issues in the school that threaten the safety of students, staff, and/ or guests.
• • Ensure a smooth traffic flow during drop- off and pick- up from vehicles.

• Answers customer calls and, if needed, addresses concerns with drivers and management.

• Checks the radio, phones, and on-the-road service for quality.

• In charge of encouraging positive staff morale and providing exceptional customer service.

• Daily monitors and completes driver sign-in and sign-out.

• Distribute trips to drivers to ensure proper trip distribution across all allocated routes.

• Kept track of time and attendance.

• Served as the primary time and attendance keeper in SOC communication for a large organization.

• Reconciled time, attendance reports and corrects discrepancies for HR.

• Created a Excel spreadsheet of daily attendance progress and expense report.

• Established and correspond with higher Ranks and personnel daily.

• Monitored over 100 CCTV cameras on site and inventory counts daily.

• Answered switchboard phone and operate multi -channel radio with every officers' patrol.

• Data entry all patrols and activities of Officers, Prince George Police Officers and fire department in ISS system.

• Developed and maintained electronic record keeping and tracking logs for security officers.

• Monitored traffic patterns or other outside activity via video surveillance.

• Received and screen incoming calls, transmit messages to appropriate personnel.

• Informed upper management of potential emergency situations after calling police and EMS to scene

• Maintained confidential information appropriately and discreetly.

• Established and maintained effective working relationships with both external and internal contacts.

• Provided logistic support when needed.

• Sites Includes Marriott hotel, Embassy Suite, and NOVA Virginia Community College.

• Acted as an Receptionist in an office environment and in charge of upkeep of the office.

Reported to the Northern Virginia Community College Police Department and offered personal assistance to the Facilitator and students.

• Created and revised documents along with spreadsheets for school facilitators and security company.

• Provided special detail for Jill Biden when she taught her classes.

• Greeted Prospective students and visitors by handling questions or concerns in a administrative office environment.

• Provided Parking passes to students and staff and identified visitors and direct/assist them as needed.

• Followed standard policies and reported to Shift Supervisor every two hours while on shift.

• Monitored student tour groups to ensure students safety by making sure they stay in their assigned room at night.

• Reported incidents to chaperone/supervisor.

• Turned in nightly log to Tour Supervisor at the end of shift.

• Provided information about school and provided escort upon request.

• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Relevant Coursework to BBA: Managerial Accounting, Human resource management, Organizational Behavior, Introduction to Business, Finance, Fundamental of Marketing, Interpersonal Effectiveness for the Business Professional & Management and Leadership: Leading a team