Summary
Overview
Work History
Education
Skills
Websites
Timeline
AssistantManager

Vada Dodd

Canton,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Construction Administrator

ServiceMaster by Bailey
07.2020 - Current
  • Managed and administered construction contracts for multiple projects, ensuring compliance with contract terms and conditions
  • Reviewed and analyzed contract documents, including scope of work, specifications, drawings, and schedules
  • Collaborated with project managers to develop comprehensive contract administration plans
  • Negotiated favorable terms and conditions with subcontractors and suppliers to optimize project costs
  • Maintained accurate records of all contractual correspondence, change orders, and payment applications
  • Coordinated the resolution of disputes or claims arising from construction contracts in a timely manner
  • Prepared detailed reports on contract status, progress updates, and potential risks or issues
  • Implemented effective document control procedures to track all project-related documentation
  • Ensured proper execution of change management processes by documenting changes requested by contractors/subcontractors and assessing their impact on cost, schedule, or scope of work
  • Facilitated communication between various parties involved in construction projects such as architects/engineers/designers/owners/contractors/subcontractors/suppliers/vendors etc
  • Provided guidance on interpretation of contract provisions when conflicts arose during construction activities
  • Developed strong working relationships with clients/customers/vendors through effective communication skills
  • Performed risk assessments related to potential legal/regulatory/compliance issues associated with contracts
  • Coordinated project closeout activities including final inspections, punch lists, and warranty documentation
  • Implemented cost control measures to monitor project expenses against budgeted amounts
  • Developed and maintained a database of qualified subcontractors/suppliers/vendors for future reference.

Inside Sales/ Customer Retention

TRC Staffing Services, Inc.
07.2019 - 07.2020
  • Customer Service
  • Conflict Resolution
  • Price Negotiation
  • Interdepartmental Coordination to best serve customer
  • Writing and executing service agreements
  • Upholding and/or revising executed service agreements
  • Utilized CRM software to track customer interactions, manage leads, and streamline the sales process
  • Negotiated pricing agreements and contracts with customers, ensuring profitability while maintaining customer satisfaction
  • Collaborated with cross-functional teams including marketing, product development, and customer support to drive revenue growth
  • Provided exceptional customer service throughout the entire sales cycle to ensure high levels of customer satisfaction
  • Analyzed market trends and competitor activities to identify new business opportunities for company products/services.

Content Mitigation

Service Master by Bailey
01.2017 - 07.2019
  • Restoration of personal belonging's after fire or water damage
  • Assessing and recording of damage
  • Inventory of personal effects
  • Coordination of contractors for repairs and services
  • Communication with both clients and insurance companies
  • Packing, transporting, and storage
  • Responded to emergency calls and provided immediate disaster restoration services
  • Assessed damage caused by fire, water, or mold and developed a comprehensive restoration plan
  • Performed water extraction, drying, dehumidification, and sanitization to mitigate further damage
  • Removed debris and damaged materials from affected areas in a safe and efficient manner
  • Utilized specialized equipment such as air movers, dehumidifiers, ozone generators for effective restoration
  • Applied antimicrobial treatments to prevent the growth of mold and bacteria
  • Installed temporary structures like tarps or barriers to secure the property during the restoration process
  • Collaborated with insurance adjusters to document damages and provide accurate estimates for repairs
  • Managed inventory of supplies and equipment needed for each project ensuring availability at all times.

Teen Director

Boys & Girls Clubs of North Georgia
01.2016 - 09.2017
  • Created safe, fun, and exciting programming that doubled our membership
  • Communication with parents
  • Implemented youth programs that included life skills.

Cook/ Team Lead

Piedmont Mountainside Hospital
11.2014 - 03.2017
  • Coached and led co-workers to maximum efficiency & patient satisfaction
  • Increased overall patient satisfaction for department
  • Dietary counseling with patients
  • Menu planning and execution
  • Inventory Management & ordering of supplies.

Inside Sales/ Warehouse Management

LotsofCarpet.com
08.2005 - 03.2014
  • Retail & Wholesale Sales Representative, both face to face and via email/telephone
  • Sales floor setting and display coordinator
  • Accurate transaction completion, via numerous payment methods
  • Problem resolution
  • Marketing development and implementation
  • Shipping & Receiving
  • Inventory Control
  • Account Management
  • Customer Retention
  • Accounts Receivables
  • Utilized CRM software to track leads, manage pipeline, and generate accurate sales forecasts on a regular basis
  • Identified market trends and competitor activities through market research, enabling strategic positioning of products for maximum impact
  • Participated actively in industry conferences and trade shows to expand network and generate new business opportunities
  • Negotiated pricing agreements with clients based on volume commitments or long-term contracts, resulting in increased revenue
  • Collaborated cross-functionally with internal teams such as marketing, operations, and finance to ensure seamless execution of client projects
  • Built strong rapport with clients through regular communication channels including phone calls, emails, meetings etc
  • Demonstrated expertise on product features/advantages/benefits during client interactions which resulted in consistent sales
  • Created customized proposals tailored specifically for each client's needs which led to an increased win rate
  • Consistently achieved monthly sales quotas by effectively managing leads, conducting product demonstrations, and closing deals
  • Utilized social media platforms such as LinkedIn to prospect for new leads and engage with potential customers.

Education

Associates Degree in Management & Supervisory Development -

North Metro Technical College
Acworth, GA

Skills

  • Conflict Management
  • Fire Restoration
  • MS OFFICE - 6 years
  • CRM Software
  • Account Management - 10 years
  • Shipping - 9 years
  • Outside Sales
  • Inside Sales
  • Marketing - 9 years
  • Menu Planning
  • Water Damage Restoration
  • Shipping & Receiving - 9 years
  • Warehouse Management
  • Microsoft Office - 6 years
  • QuickBooks - 3 years
  • Restoration Industry Experience
  • Purchasing
  • Inventory - 9 years
  • Team Building - 10 years
  • Cold Calling
  • Accounting - 9 years
  • Management
  • Inventory Control - 9 years
  • Construction Scheduling
  • Microsoft Office
  • Preconstruction Planning
  • Labor Management
  • Deadline Management
  • Material Procurement
  • File Management
  • Subcontractor Management

Websites

Timeline

Construction Administrator

ServiceMaster by Bailey
07.2020 - Current

Inside Sales/ Customer Retention

TRC Staffing Services, Inc.
07.2019 - 07.2020

Content Mitigation

Service Master by Bailey
01.2017 - 07.2019

Teen Director

Boys & Girls Clubs of North Georgia
01.2016 - 09.2017

Cook/ Team Lead

Piedmont Mountainside Hospital
11.2014 - 03.2017

Inside Sales/ Warehouse Management

LotsofCarpet.com
08.2005 - 03.2014

Associates Degree in Management & Supervisory Development -

North Metro Technical College

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Vada Dodd