Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vada Walker

East Vandergrift ,PA

Summary

Proven leader with a very robust background in operations management and staff development, honored at Dairy Queen and PrimeTime Pizza. Excelled in employee scheduling and task delegation. Ensuring compliance and enhancing customer relations. Noted for driving team performance through effective training and supervision.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dairy Queen
01.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Interviewing potential job candidates, and made hiring recommendations to the general manager.
  • Handled employee discipline, and termination according to company policies.

Food Preparation Worker

Prime Time Pizza
01.2019 - 12.2019
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.

Education

High School Diploma -

PA Cyber
Online
06.2023

Skills

    Money Handling

    Customer Relations

    Team motivation

    Product and service knowledge

    Staff Training and Development

    Staff Supervision

    Task Delegation

    Staff Management

    Workload Management

    Retail Operations

    Employee Scheduling

    Customer rapport

    Recruiting and interviewing

    Strategic Planning

    Staff Development

    Policy Enforcement

    Orientation and training

    Employee Performance Evaluations

    Performance reviewing

    Negotiation

Timeline

Assistant Manager

Dairy Queen
01.2020 - Current

Food Preparation Worker

Prime Time Pizza
01.2019 - 12.2019

High School Diploma -

PA Cyber

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Vada Walker