Vaea Kama
Bokeelia,FL
Summary
With a strong focus on crowd management and maintaining a safe environment, I utilize exceptional people skills and physical fitness to greatly improve patron satisfaction and enhance the reputation of Downtown Social House. Expertise in handling emergency situations and effectively de-escalating conflicts highlights unwavering commitment to both security and providing excellent customer service.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Bouncer
Downtown Social House
02.2023 - Current
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
- Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
Mate on Yacht or Deckhend
Diversified Yard Service
05.2019 - 12.2022
- Conducted regular drills to maintain proficiency in essential skills such as firefighting, life-saving techniques, and damage control procedures.
- Managed personnel assignments and rotations effectively to optimize team performance while preventing fatigue-related issues.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
GED -
Lee County Adult Education
Fort Myers, FLSkills
- Crowd control
- Physical strength
- Patience and tolerance
- Integrity and honesty
- Security protocols
- Threat assessment
- Body language reading
- Outstanding people skills
- Reliable and responsible
- Teamwork
- Customer service
- Team player
- Problem-solving
- Honest and dependable
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Adaptability and flexibility
- Conflict de-escalation
- Physical fitness
- Continuous improvement
- Firearms handling
- Detail-oriented
- Self motivation
Certification
I have my Florida G&D security license.
Timeline
Security Bouncer
Downtown Social House
02.2023 - Current
Mate on Yacht or Deckhend
Diversified Yard Service
05.2019 - 12.2022
GED -
Lee County Adult Education
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