Vage Arutyunyan
Glendale
Summary
Dynamic Operations Manager with a proven track record at 3b Auto Brokers, enhancing operational efficiency and financial performance. Expert in integrating technology systems and leveraging analytical skills for strategic planning. Fluent in English, Armenian, and Spanish, with excellent communication and problem-solving abilities, driving significant improvements in profitability and compliance.
Overview
14
14
years of professional experience
Work History
Operations Manager
3b Auto Brokers
05.2019 - Current
- Regularly reports operational performance to senior management, providing insights and recommendations for improvements.
- Oversees and integrates technology systems (CRM, market scan, inventory management, and financial software) to support brokerage operations.
- Scheduls delegating tasks, and ensures adequate staffing levels.
- Uses data and sales trends to predict the types and quantities of vehicles that need to be sourced to meet demand.
- Prepares monthly financial reports for senior management, providing insights into sales performance, operational expenses, and profitability.
- Ensures that all financial transactions comply with local, state, and federal regulations, including sales tax collection, financing laws, and reporting requirements.
Administrative Coordinator
Ararat Home
02.2015 - 05.2019
- Ensured the agency complied with local, state, and federal regulations related to home health care.
- Maintained employee records, tracked certifications, and ensured staff complied with mandatory trainings.
- Gathered and organized data, such as patient visit records, compliance documents, and financial reports for senior management.
- Assisted senior manager with tracking office and clinical expenses, and ensured that financial records are accurate and that the agency stayed within budget.
- Maintained accurate and complete records that were used in audits by state regulators and insurance companies.
- Ensured timely insurance claim submissions, and followed up on payments.
- Tracked and managed inventory of medical supplies.
Manager
Big Mamas and Papas Pizzeria
11.2010 - 04.2016
- Managed the overall restaurant flow to ensure it operated efficiently during peak hours.
- Managed labor costs, food costs, and made sure the restaurant met its financial goals.
- Ensured the restaurant adhered to local health codes and food safety regulations.
- Trained new employees on restaurant policies, customer service standards, and food safety.
- Assisted with issues related to Point of Sale (POS) system, and made sure system functioned properly on a daily basis.
- Resolved customer complaints effectively to maintain customer satisfaction.
- Ensured that food quality and service met the restaurant’s standards.
- Helped create and manage the restaurant’s budget, including costs for labor, food, supplies, and overhead.
- Reported financial status, customer feedback, and operational issues to upper management.
- Worked with upper management to develop long-term strategies for business growth.
Education
Associate Of Arts -
Cerritos College
Norwalk, CA05.2008
High School Diploma -
North Hollywood High School
North Hollywood, CA06.2003
Skills
- Excellent communication skills
- Strong problem-solving skills
- Strong analytical skills
- Trilingual: fluent in English, Armenian and Spanish
- Proficient in Microsoft Office, Word, Excel, Power Point, Outlook, Internet research, and E-mail
- Excellent skills to provide concise solutions to complex problems
- Quick Learner: able to absorb information in a short period of time
- Highly motivated, interpersonal, focused, and team oriented
Timeline
Operations Manager
3b Auto Brokers
05.2019 - Current
Administrative Coordinator
Ararat Home
02.2015 - 05.2019
Manager
Big Mamas and Papas Pizzeria
11.2010 - 04.2016
Associate Of Arts -
Cerritos College
High School Diploma -
North Hollywood High School
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