Years of experience in Wireless Industry , Sales , Management,English-Persian Translating Interpreting and Teaching,Import-Export,Hardworking, reliable and motivated, solid history balancing team performance, customer service targets and business objectives.Dedicated to work to maximize productivity and optimize procedures.Decisive with good planning and skills. Bilingual English Persian. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Been on sales floor full time (7 days per week) ensuring customers meet their needs.
Trained new employees, ensured they kept up with latest promotions and deals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Helped customers with software and hardware issues (some repairs). Promoted new promotions to increase sales, achieved customers satisfaction and upheld high ranks of metrics and big5.
Kept updated daily communication with Reps (RDM,DDM,ASR).
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Improved customer satisfaction through staff training in customer service and product knowledge.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
References
Michael Yono 248 977 0903 (B&Y Wireless LLC Owner)
Billy Asmar 586 625 7779 (Coworker)
Dave Halcomb 734 558 6182 (RDM)
Daniel Storrs 734 444 1038 (Diamond Communications)
Maria Neikirk 734 777 7031 (Previous DDM)
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered product questions with up-to-date knowledge of sales and promotions.
Developed trusting relationships with customers by making personal connections.
Assessed customers needs to provide assistance and information on product features.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Translating and interpreting in different fields and contexts(English-Persian).
Detail-oriented Linguist with 17 years of experience accurately translating wide variety of complex texts from Persian to English/English to Persian. Cultured Linguist maintains professionalism in all situations, especially under tight deadlines.
Talented at proofreading and translating various types of documents such as sensitive documents and calls.
Excellent written and verbal communication skills in Persian and English. Diligent interpreter with extensive research developing and revamping programs and executing strategic initiatives.
Sharp professional offering accomplishments in human behavior and consulting.
Motivated and focused with expertise in complex statistical analysis. Delivered real-time, accurate oral translations and interpretations for clients.
Interpreted conference calls and other workplace communications in real-time.
Sat in on meetings to provide members with oral translations of conversations and information.
Provided appropriate contextual information to increase clients understanding of translations.
Reviewed and analyzed briefing materials before translations.
Developed understanding of specialized translation concepts by consulting subject matter experts.
Cross-referenced dictionaries and thesauruses for slang and nuanced terminology.
Consulted dictionaries, lexicons, encyclopedias and computerized terminology banks to aid in translation.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Prioritized and organized tasks to efficiently accomplish service goals. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Facilitated cross-cultural communication by offering cultural consultation services alongside translation work.
Established long-term relationships with clients through consistent delivery of top-quality translation services tailored to their needs.
Specialized in translating complex technical documents, ensuring accuracy and clarity for end users.
Administered and graded tests and assignments to evaluate student progress.
Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
Developed and taught ESL curriculum to improve students' conversational abilities.
Developed activities and integrated technology to diversify instruction. Assisted department head in establishing daily schedules, curriculum and ESL activities.
Improved instruction methods by using various assessment tools and strategies.
Educated students in basics of English grammar and conversational speaking.
Coordinated communication between students and school administration to create culturally-sensitive learning environment.
Documented student attendance and progress against goals.
Emphasized critical thinking through small group activities.
Gave one-on-one attention to each student while maintaining overall focus on entire group.
Worked with average of 30 students per class.
Advised students on course selection, progress toward graduation and career decisions.
Employed variety of assessment tools and strategies to improve instruction methods.
Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
Used positive reinforcement and provided clear feedback to help students succeed.
Maintained 100% pass rate for courses.
Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
Facilitated positive peer interactions within the classroom by promoting respect and empathy among diverse learners.
Implemented creative teaching strategies, resulting in increased student engagement and participation.
Mentored new teachers on best practices in ESL instruction, contributing to their professional growth and development.
Interpretation
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