Vaibhav Dhanorkar
Sr. Technical Business Analyst
Charlotte,NC
Summary
Techno-functional Business Analyst with over 7 years of diverse IT experience in planning, developing, and delivering process innovations to achieve business goals. My expertise lies in product analysis, process improvement, requirements analysis, data analysis, and industry domains like Healthcare, Automobile, Communications, IT, and Network fulfillment. I excel at bridging technical complexities with business objectives, collaborating with stakeholders, and driving projects from inception to completion. I possess strong experience in requirement analysis, scoping, and Agile methodologies. Proficient in Pega PRPC BPM tool, Java/J2EE, HTML5, JavaScript/jQuery, and CSS3.Skilled in writing features, user stories, and acceptance criteria in Jira and Azure ADO tools, I effectively translate business requirements into practical solutions. Successfully implemented access/role-based security and conduct design reviews, showcasing my technical prowess. Proficient in integrating external applications and working with databases such as Oracle, SQL Server, and DB2, I bring comprehensive skills to the table. Additionally, my project management expertise, risk analysis, and strong interpersonal skills make me a highly motivated and energetic team member.
Overview
7
7
years of professional experience
6
6
Certificate
Work History
Sr. Business Technical Analyst
Capgemini Inc
05.2022 - 05.2023
- Led discovery sessions with clients to elicit technical and functional requirements for new application development
- Analyzed gaps between existing systems and offered solutions to build a dynamic yet easy-to-use application using Pega platform
- Consulted and encouraged teams to leverage SAFe Agile methodology by facilitating scrum ceremonies
- Created Product-roadmaps, and release-cycle cadence by collaborating with higher management and project sponsors
- Led and facilitate communication across cross-functional teams to create features, user stories, wireframes, workflow diagrams, and business artifacts.
- Worked within healthcare claims payment, billing cycle, and healthcare operations and/or provider/member data management, onboarding, credentialing, enrollment, and contracting needs.
- Ensured that business and technical requirements are effectively translated into solution requirements.
- Gathered requirements for REST API services and endpoint URL configurations.
- Collaborate with stakeholders to align CI/CD processes with business goals, ensuring efficient delivery of value to customers and stakeholders
- Demonstrated solutions for application enhancements to business partners and pitched for new avenues of growth through reporting
- Brainstormed with lead architects and business stakeholders to define product roadmaps and formulate solutions
Sr. Business Technical Analyst
Tektree Inc
10.2021 - 05.2022
- Responsible for architecting and designing business applications using PEGA PRPC and other PEGA healthcare frameworks
- Provided business architecture and design guidance to project teams developing BPM solutions using Pega Claims Workstation for Healthcare
- Implemented Kafka messaging system for embedding huge influx of raw data and parsing it to create work objects
- Collaborated with business users and stakeholders through design and implementation, including needs analysis and system requirements
- Defined and refined methodology and standards for setup, design, and implementation of application to meet needs of the business and IT customers.
Sr. Business Technical Analyst
Cognizant, CO
05.2020 - 09.2021
- Translated business user concepts and ideas into Features, Epics and User Stories, business requirements, system requirements, and functional requirements documents
- Performed gap analysis from current state project metrics to determine success feasibility and ROI
- Created automated processes for automatic case creation by using Pega Robotics Process/Desktop automation
- Created impressive presentations to demo developed app modules for client partners across the globe
- Worked extensively on SLA implementation for new case types and its association with child and sibling case types
- Followed BPM-based methods to create Pega flow diagrams and design new case types from scratch to realize actual system prototypes.
Business Analyst
Tech Mahindra
03.2016 - 07.2017
- Directly responsible for coordinating with end users and Pega team to provide solutions to customer’s demands
- Key liaison for organization-wide Tax consumers for elaborating requirements for building Pega application
- Work directly with user community to assist in gathering requirements, prototyping, and designing reporting, and visualization solutions using Pega BPM tool
- Responsible for creating features, business artifacts, and workflows for each MLP release on Product roadmap
- Developed customer-specific solutions - considering multiple internal and external stakeholder groups and changing demands and requirements.
Software Engineer
Atos Syntel
11.2013 - 02.2016
- Involved in design and development of Front-end and Back-end using Advanced Java, HTML5, CSS3, and JavaScript
- Independently created a responsive, hybrid, and scalable mobile app using across-platform framework (Phonegap), JSON, jQuery, SQLite
- Wrote efficient code and refactored existing code anomalies of applications by building multipurpose utilities while following best coding practices to minimize defect count by 25%
- Facilitated User Acceptance Testing and made sure requirements are met as per business expectations
- Assisted SQA team in System and Regression Testing to verify and validate 100% of requirements.
Education
Master of Science - IT Project Management
Northeastern University
Boston, MA06.2019
Bachelor of Science - Computer Science
Amaravati University
India2013
Skills
- Tools: PEGA platform 7x/8x, Jira, Trello, Rational Requisite Pro, Confluence, Rally, Tortoise SVN, IBM RAD, TOAD, RACI, ConnectWise, Bitbucket, Jenkins, HPQC, Lucid Charts, Big Query
- Microsoft Suite: PowerPoint, Advanced Excel, Word, Project, Azure, SharePoint, Visio
- Databases: MySQL, DB2, MS Access, SQLite
- Languages: JAVA, JSON, XML, HTML5, CSS 30, JavaScript, SQL, UML
Certification
SAFe 6.0 Certified Product Owner | SAFe 6.0 Scrum Master | PEGA Certified Business Architect 8.7 | PEGA Certified System Architect 8.4 | Professional Scrum Master 1 | ITIL v3 Foundation | Microsoft Azure (AZ-900)
Six Sigma Green Belt
Timeline
Sr. Business Technical Analyst
Capgemini Inc
05.2022 - 05.2023
Sr. Business Technical Analyst
Tektree Inc
10.2021 - 05.2022
Sr. Business Technical Analyst
Cognizant, CO
05.2020 - 09.2021
Business Analyst
Tech Mahindra
03.2016 - 07.2017
Software Engineer
Atos Syntel
11.2013 - 02.2016
Master of Science - IT Project Management
Northeastern University
Bachelor of Science - Computer Science
Amaravati University
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