Creative UX Designer with 5 years developing innovative, approachable user experience frameworks for design and planning products. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption.
Overview
7
7
years of professional experience
Work History
Information Technology Assistant
Thomas Jefferson University
05.2021 - 04.2022
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Documented support interactions for future reference.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Monitored systems in operation and quickly troubleshot errors.
User Experience Researcher & Design Team Lead
Design Studio Architects (UK)
05.2017 - 10.2020
Presented designs and solutions to senior staff, evangelizing for user-centric design decisions.
Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
Managed cohesive design quality across 50+ projects, adhering to prescribed themes and functional choices.
Analyzed user feedback to influence future updates, ameliorating user concerns and pain points during subsequent patch cycles.
Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
Performed manual testing on UX design elements and complete designs, authoring feedback reports for use in future updates.
Assistant Designer and Researcher
S.P Architects
03.2015 - 05.2017
Delivered highly innovative concepts under stringent deadlines.
Teamed on development of inspiration boards, sample material collections and color selection for upcoming product design.
Supported senior designer with mockups, material searches and specifications for designs.
Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Constructed scale models and figures to demonstrate concepts and design elements.
Education
Master of Science - User Experience And Interaction Design
Thomas Jefferson University
Philadelphia, PA
Bachelor of Arts - Architecture
Savitribai Phule University
Pune,MH
Skills
User Experience Design (UX)
Adobe Systems Adobe Creative Cloud
Mockups and Prototypes
Quantitative Analysis
Visual Design
Information Architecture
Digital Design
Usability Testing
Google Analytics
Interaction Design
Mobile Application Design
Interface Design and Implementation
Timeline
Information Technology Assistant
Thomas Jefferson University
05.2021 - 04.2022
User Experience Researcher & Design Team Lead
Design Studio Architects (UK)
05.2017 - 10.2020
Assistant Designer and Researcher
S.P Architects
03.2015 - 05.2017
Master of Science - User Experience And Interaction Design
Student Registered Nurse Anesthetist at Thomas Jefferson University, Thomas JeffersonStudent Registered Nurse Anesthetist at Thomas Jefferson University, Thomas Jefferson
Certified Registered Nurse Practitioner at Thomas Jefferson University, Thomas JeffersonCertified Registered Nurse Practitioner at Thomas Jefferson University, Thomas Jefferson
Adjunct Faculty Thomas Jefferson University at Thomas Jefferson University, Thomas JeffersonAdjunct Faculty Thomas Jefferson University at Thomas Jefferson University, Thomas Jefferson
Information Technology Assistant at Southern Illinois University EdwarsvilleInformation Technology Assistant at Southern Illinois University Edwarsville