Summary
Work History
Education
Skills
Roles And Responsibilities
Personal Information
Hobbies and Interests
Disclaimer
Work Availability
Timeline
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Vaidehi Kureli

Vaidehi Kureli

Flagstaff,AZ

Summary

A seasoned professional with nearly 5 years of experience in Verbatim Management Analysis, MIS, Client and Quality Management, and Project Management. Recognized for exceptional interpersonal skills and a proven track record in team and client management.

Work History

Analyst

Kantar Global Delivery Center
  • Responsibilities included data analysis, project oversight, and client liaison.

Senior Technical Customer Support Executive

Tech Mahindra Pvt Ltd
  • Provided comprehensive technical support via calls and chat, primarily for Verizon clients.

Education

MBA - Business Analytics

Northern Arizona University
Flagstaff, AZ
05.2024

Skills

  • Excellent verbal and written communication
  • Effective people management and team building
  • Strong decision-making and problem-solving abilities
  • Ability to work under pressure with a positive attitude
  • Adaptable to changing work environments
  • Proficient in negotiation and presentation
  • Proficient in Office 365
  • Tableau
  • Python

Roles And Responsibilities

Conducted training and one-on-one sessions for team development., Managed team workloads for optimal resource utilization., Fostered team growth and transparent feedback culture., Identified improvement areas to achieve targets., Mentored team members and conducted regular training sessions., Coordinated team activities and leave management., Engaged in client interactions and understanding client needs., Provided service estimates and managed project budgets., Ensured service quality and client satisfaction., Maintained and enhanced client relationships., Oversaw end-to-end project coordination with clients, ensuring deadlines and quality standards., Monitored resource availability and project progress., Facilitated team coordination to meet project requirements.

Personal Information

  • Father's Name: K. Samba Shivudu
  • Marital Status: Single
  • Date of Birth: 09/17/96

Hobbies and Interests

  • Cooking
  • Hiking

Disclaimer

I affirm that the information provided here is accurate to the best of my knowledge and belief.


 (K. Vaidehi)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
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Timeline

Analyst

Kantar Global Delivery Center

Senior Technical Customer Support Executive

Tech Mahindra Pvt Ltd

MBA - Business Analytics

Northern Arizona University

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Vaidehi Kureli