VAIJAYANTI MOHAPATRA

Facilitated successful transactions for 1,500 Non-Resident Indian clients, achieving 400% revenue growth.

Developed comprehensive engagement plans for B2B clients, increasing retention rates by 25% and generating $500K annually.

Streamlined sales operations, reducing lead response time by 60% and boosting revenue by 15%.

Initiated customer conversations to assess needs and preferences.

Managed inbound calls from potential customers, directing them to appropriate products or departments.

• Wrote 2 articles monthly for the blog page.
• Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
• Prepared news stories based on information provided by assignment desk and press releases.
• Used strong grammar and research skills to craft well-written, mistake-free copy.
• Worked with team of writers and content marketing strategists to create copy to promote clients' SEO, sales and thought-leadership goals.

• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Collected payments, issued receipts and updated accounts to reflect new balances.
• Answered approximately 20 phone calls daily and pleasantly welcomed visitors to office.
• Handled requests-for-information and delegated customer service tasks to appropriate employees.
• Coordinated staff scheduling to promote smooth office operations.