Summary
Overview
Work History
Education
Skills
References
Timeline
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Vail Van Zweeden

17501 Mt McKinley Dr Anchorage,AK

Summary

Friendly and dedicated barista with over 1.5 years of experience across coffee shops and drive-throughs. Ability to create quality drinks, handle solo shifts, manage rushes, and build lasting relationships with customers. Background in customer service, inventory management, and maintaining clean, organized work environments. Quick learner who thrives in team settings and enjoys learning new skills to grow both personally and professionally. Passionate about creating meaningful connections with people.

Overview

2
2
years of professional experience

Work History

Clerical Worker

Laurel Street Chiropractic
Anchorage, Alaska
02.2022 - 08.2024
  • Organized files, developed spreadsheets, faxed reports, and scanned documents.
  • Offered support to anyone when needed in the office.
  • Answered phone calls and welcomed visitors to the office.
  • Copied, sorted, and filed records of office activities and business transactions.
  • Reviewed files, records, and other documents to obtain information or respond to requests.
  • Maintained confidentiality of sensitive information and documents under HIPAA.
  • Developed organizational filing systems for confidential customer records and reports.

Barista

Stars and Stripes
Anchorage, AK
03.2024 - 06.2024
  • Open and closed solo, working 8-10 hour shifts.
  • Worked on transactions through Clove, handling receipt transactions, and properly storing information.
  • Maintained a very clean work environment in line with OSHA by wiping down counters, washing dishes, taking down espresso machines, cleaning syrups, cleaning floors, etc.
  • Created and memorized custom drinks, memorized regulars' orders, and promoted new drinks.
  • Kept inventory accurate and organized, stocked efficiently, and called for orders when needed.
  • Prepared and maintained a variety of foods including sandwiches, egg bites, burritos, muffins, toast, cookies, and more in accordance with the FDA and a business freshness standard.
  • Worked efficient as a team and built lasting relationships with both customers and co-workers.

Barista

Brewed Intentions
Anchorage, AK
08.2023 - 02.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared drinks efficiently, ranging from coffees, Lotus, Red Bulls, smoothies, and teas.
  • Operated cash registers to process customer payments using Square.
  • Prepared baked goods, including muffins, cookies, scones, bagels, and cakes.
  • Ensured all equipment was maintained in proper working order.
  • Opened and closed solo.
  • Developed and maintained relationships with regular customers.
  • Maintained a clean and organized space, following all requirements set by OSHA, and the FDA.
  • Kept inventory accurately, and called for deliveries when needed.

Barista

Starbucks
Anchorage, Alaska
10.2022 - 12.2022
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Supported highest standards of conduct and service to support company reputation.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated POS.

Education

High School Diploma -

South Anchorage High School
Anchorage, AK
03.2024

Some College (No Degree) - Business Communication And Hospitality

Arizona State University
Tempe, AZ

Skills

  • Safe Food Handling Practices
  • Credit Card and Cash Transactions
  • Coffee and Tea Preparation
  • Cleaning and Sanitizing
  • Hospitality and Professionalism
  • Friendly Customer Service
  • Espresso Machine Experience
  • Opening and Closing Experience

References

Rob van Zweeden - Laurel St Chiropractics 

(480) 221-4759 

Kate VanLandingham - Laurel St Chiropractics 

(907) 351-2503

Chris Stocks - Stocks Wealth Management (independent contractor) 

(602) 478-8888

Vaneda Siack - Previous Co-worker at Brewed intentions and Stars and Stripes

(907) 887-4295

Timeline

Barista

Stars and Stripes
03.2024 - 06.2024

Barista

Brewed Intentions
08.2023 - 02.2024

Barista

Starbucks
10.2022 - 12.2022

Clerical Worker

Laurel Street Chiropractic
02.2022 - 08.2024

High School Diploma -

South Anchorage High School

Some College (No Degree) - Business Communication And Hospitality

Arizona State University

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Vail Van Zweeden