Vaishnavi Annamalai
Summary
Dynamic Scrum Master & Technical Program Manager with a proven track record at Paytm, enhancing team performance and project delivery through expert application of Agile best practices and Scrum methodologies. Excelled in stakeholder communication and risk management, significantly improving product release cycles. Skilled in JIRA and people management, consistently achieving and surpassing project goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Scrum Master & Technical Program Manager
Paytm
Bangalore
08.2022 - 09.2023
- Facilitating Scrum teams as Scrum Master, by coordinating Scrum ceremonies like Sprint Grooming, Sprint Planning, Sprint Closure, Retrospective, Daily Standup, Backlog Refinement, and Scrum of Scrum meetings.
- Preparing Sprint capacity, Sprint velocity, Sprint report, and managing retrospective action items and spikes.
- Worked with product owners to prioritize feature development and enhancements based on critical paths and business needs.
- Evaluated, monitored and reported on work progression, while verifying compliance with man-hour budget.
- Developed detailed project plans and estimates based on identified risks and options.
- Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
- Monitoring and maintaining report documents in JIRA and Confluence, which include KT, the onboarding process, and reports.
- Coordinate with cross-functional and cross-team dependencies using Teams and Slack channels, and update issue dependencies in Jira.
- Supporting and owning the team for releases, ensuring the operational risk and fund loss risk of deliverables before each release.
- Improved team productivity by 30%, achieving higher sprint completion rates across multiple projects.
Senior Scrum Master & Project Manager
Synechron Technologies Pvt. Ltd
Bangalore
07.2021 - 07.2022
- Helped the Scrum team adapt the Scaled Agile framework and use JIRA, Clarizen, and Confluence.
- Managing scope and timelines, coordinating with product managers to handle backlog prioritization and new requests.
- Coordinating scrum ceremonies like Sprint Grooming, Sprint Planning, Sprint Closure, Retrospective, Daily Standup, Backlog Refinement, and Scrum of Scrum meetings.
- Preparing Sprint capacity, Sprint velocity, Sprint report, and managing retrospective action items and spikes.
- Monitoring and maintaining report documents in JIRA and Confluence, which include KT, the onboarding process, and reports.
- Implemented a DevOps pipeline using various tools, like Jenkins, GIT, and SonarQube.
- Facilitated product sync-up meetings to mitigate product issues and to check on the progress with roadmaps.
- Assessed the team for every quarter by conducting Agile maturity assessment voting and discussions to achieve better improvements.
Scrum Master
Evive Software Analytics Pvt. Ltd
Bangalore
10.2020 - 07.2021
- Guided the Scrum team to adapt the Scaled Agile framework and use JIRA/Confluence.
- Continuously engaged to improve performance in the areas of quality, predictability, flow, and velocity.
- Mentored the team to focus on daily and iteration goals of the program increment (PI).
- Facilitated PI planning, daily stand-up, iteration planning, iteration review, and iteration retrospective for the scrum team.
- Actively removed impediments for the Scrum team so that the team can remain focused on achieving the objectives of the iteration.
- Actively participated in the Agile guild meeting by providing presentations, as well as discussions on various innovative Agile ceremonies and issues.
- Facilitated product sync-up meetings to mitigate product issues and to check on the progress with the roadmap.
Scrum Master
Innova Solutions Pvt. Ltd
Chennai
03.2018 - 09.2020
- Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
- Continuously engaged to improve performance in the areas of quality, predictability, flow, and velocity.
- Facilitated Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective for the Scrum team.
- Actively removed impediments for the scrum team so that the team can remain focused on achieving the objectives of the iteration.
- Gained experience in Aurora DB cluster, DynamoDB, and S3 for storage.
- Prepared the unit testing, test plan, and test strategy document, and shared it with clients.
- Prepared the Service Specification document and executed AWS services.
- Prepared coverage report after every sprint using JaCoCo report.
Software Engineer
Torry Harris Business Solutions Pvt. Ltd
Bangalore
01.2016 - 08.2017
- Project: API Connect/Web Application. Experienced in testing web services (SOAP and REST) using SoapUI and Postman for XML and JSON formats.
- Handled popups, iframes, and key enumerations using Selenium WebDriver.
- Prepared automation test scripts for different browsers.
- Utilized Selenium WebDriver and TestNG to automate the regression suite for various applications.
- A strong understanding of web applications and related architecture, specifically client-side MVC and RESTful services.
- Converted Java objects to JSON files using the Jackson API.
- Experience in working on Behavior Driven Development (BDD), JavaScript, and Test-Driven Development (TDD) scripts with Cucumber by writing step definitions in Gherkin.
- Performed backend tests using SQL queries, and wrote moderate SQL queries to perform database testing of the application.
QA Engineer
Photon Interactive Pvt. Ltd
Chennai
01.2014 - 01.2016
- Prepared the test plan and test strategy document, and shared it with clients.
- Extensively automated regression and functional test suites by developing over 200 test cases.
- Performed smoke integration testing, regression testing.
- Tested web analytics using the Omniture tool.
- Logged defects with appropriate priority and severity.
- Prepared defect report, test report, and project summary report after testing each sprint cycle.
Education
Bachelor of Engineering - Computer Science
Anna University
Chennai, India04-2013
Skills
- Scrum methodologies
- Agile best practices
- JIRA
- Program management
- Risk management
- People management
- Stakeholder communication
- Product delivery and release management
- DevOps practices
- Test-Driven Development
- QA
- Project Management
Accomplishments
- Increased sprint velocity by 30% within three months through effective backlog prioritization.
- Boosted project delivery efficiency by 25%, reducing time to market through enhanced Agile processes.
- Facilitated over 200 successful product releases across multiple domains, ensuring zero critical defects.
- Reduced product development cycle by 20% by implementing targeted Agile training and mentoring programs.
- Elevated customer satisfaction by 40% by refining backlog management and prioritization processes.
- Mentored five junior Scrum Masters, leading to 100% improvement in their teams' Agile maturity.
Certification
- Project Management Professional (PMP)
- Lean Six Sigma Green Belt and Black Belt
- Scaled Agile Framework (SAFe 5.0)
- Professional Scrum Master (PSM 1)
- Certified Scrum Product Owner (CSPO)
- AWS Foundation Certification
- Jira user Certification
- PMI-Agile Certified Practitioner (PMI-ACP)
Timeline
Lead Scrum Master & Technical Program Manager
Paytm
08.2022 - 09.2023
Senior Scrum Master & Project Manager
Synechron Technologies Pvt. Ltd
07.2021 - 07.2022
Scrum Master
Evive Software Analytics Pvt. Ltd
10.2020 - 07.2021
Scrum Master
Innova Solutions Pvt. Ltd
03.2018 - 09.2020
Software Engineer
Torry Harris Business Solutions Pvt. Ltd
01.2016 - 08.2017
QA Engineer
Photon Interactive Pvt. Ltd
01.2014 - 01.2016
Bachelor of Engineering - Computer Science
Anna University
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