Vaishnavi Chelikam

Client: Gilead Sciences

Project Type: Sustainment and Support

• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Maintained SAP ATTP and Axway records with accuracy and efficiency.
• Managing SAP ATTP system for the entire life cycle of serialization.
• Monitor daily transactions in ATTP using Error Handling and Web Service monitor
• Maintained servers and systems to keep networks fully operational during peak periods.
• Maintained record of daily individual activities, behaviors and pertinent incidents for error analysis and assessment.
• Helped streamline repair processes and update procedures for support action consistency.
• Developed and tested SharePoint tools for Daily ticket logging and monitoring.
• Created Master data in EPCIS and SNM for GTIN, GLN, MAH etc., in Axway and SAP ATTP.
• Support and development of various processes related to system data exchange.
• Troubleshooting LMS failed transactions.
• Involved in diagnose and troubleshoot software problems and help our customers to install applications.
• Troubleshooting different types of issues and testing complicated user cases.
• Supports and maintains user account information including rights, security, and system groups.
• Creating Problem Record, Change Request, Design Specification, Configuration Specification and few GxP documents.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Routing documents in Gvault (Veeva Vault)
• Created PR and CR in Gvault (Veeva Vault) and Gtrack.
• Involved in gathering business requirements for VRS from Adents and Chronicle.
• Performed User Acceptance Testing and performance testing for application upgrade.
• Includes testing with test cases created and tracked HP-ALM/Quality Center tool.
• Knowledge of DSCSA regulatory requirements.
• Knowledge of common GS1 standards used for Track & Trace.
• Strong organizational skills - ability to manage multiple competing tasks and adapt quickly to changes.
• Worked on System Configuration that includes service configuration, ERP integration and B2Bi Integration.
• Knowledge of GS1 standards for identification, capture and sharing of data.

Client: Gilead Sciences

Project Type: Implementation and Support

• Managing Axway Track & Trace system and SAP ATTP system for the entire life cycle of serialization.
• Developed and tested SharePoint tools for Daily ticket logging and monitoring.
• Developed SharePoint tool to do project estimations and assessments.
• Created and developed multiple queries in Axway EPCIS module.
• Created Master data in EPCIS and SNM for GTIN, GLN, MAH etc., in Axway and SAP ATTP.
• Support and development of various processes related to system data exchange.
• Support and Maintenance of Axway system (4.0, 4.1 and 1.3, 1.4 EU).
• Monitoring transactions from Systech and Antares to Axway via Middleware.
• Troubleshooting LMS failed transactions.
• Troubleshooting Axway to middleware transactions.
• Involved in diagnose and troubleshoot software problems and help our customers to install applications.
• Troubleshooting different types of issues and testing complicated user cases.
• Supports and maintains user account information including rights, security, and system groups.
• Creating Problem Record, Change Request, Design Specification, Configuration Specification and few GxP documents.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Routing documents in Gvault (Veeva Vault)
• Created PR and CR in Gvault (Veeva Vault) and Gtrack.
• Involved in gathering business requirements for VRS from Adents and Chronicle.
• Performed User Acceptance Testing and performance testing for application upgrade.
• Performed functional and Integration testing of Axway application.
• Includes testing with test cases created and tracked HP-ALM/Quality Center tool.
• Knowledge of DSCSA regulatory requirements.
• Knowledge of common GS1 standards used for Track & Trace.
• Strong organizational skills - ability to manage multiple competing tasks and adapt quickly to changes.
• Worked on System Configuration that includes service configuration, ERP integration and B2Bi Integration.
• Knowledge of GS1 standards for identification, capture and sharing of data.

Client: Tracelink

Project Type: Implementation

• Present and collaborate in client kickoff meeting discussions and use case reviews.
• Configured customer environments using TraceLink best practices.
• Design and document business processes to identify appropriate TraceLink configuration, integration points and event triggers.
• Document and produce client specific requirements for business use case.
• Write technical design documents where required.
• Configure client system per specification.
• Provide subject matter expertise on TraceLink's data interfaces.
• Subject matter professional on Serialization for compliance with global regulatory requirements including USA FDA Law (DSCSA - Drug Supply Chain and Security Act), South Korea, China, Brazil, EU (FMD - Falsified Medicines Directive) and other markets serialization requirements.
• Acquired expertise on SNM, SNX, SOM, MDX, EU Compliance, PT US modules, and knowledge of China and SK compliance modules.
• Worked on Jira tool to create and track new project/issue.
• Worked projects for different types/sizes organizations in Pharma landscape: global pharmaceutical companies, virtual manufacturers, CMOs, dispensers.
• Knowledge on US, European compliance rules, China and India compliance.
• Knowledge of DSCSA regulatory requirements, GS1 standards and EPCIS message transactions.
• Conduct and advice customers on business review cases.
• Support and development of various processes related to system data exchange.
• Support business activities associated to Track and Trace process for both upstream and downstream partners.
• Gain understanding of user and systems requirements and high level understanding of process and system design.
• Create test plans and test cases to complete Performance Qualification of updates to TraceLink system.
• Prepare for implementation of Serialization for Track and Trace compliance by supporting and assist to drive process changes to ensure execution of Serialization deadlines.
• Strong sense of urgency, including ability to meet or exceed deadlines and set priorities.
• Review, create, edit and test customer interfaces in various formats (CSV, XML, IDOC, EDI etc.).
• Support user testing activities such as troubleshooting, reading error messages and ensuring expected results are delivered.
• Provided subject matter expertise for systematic best-practices, overall product utilization and how global government regulations impact TraceLink configurations.
• Log bugs and product enhancements into TraceLink tracking systems.
• Provide deliverable status updates to Implementation Project Manager in timely, consistent and professional manner.
• Contribute to Professional Services best practices.
• Conduct issue investigation and collaborate with development on bug reporting and resolution.
• Train new client on product features pertinent to use case.
• Configure client system per specification.
• Collaborate with leadership on training and documentation standards.

• Training at Trizetto HQ, Denver on Healthcare overview, Facets Product foundations, Facets Technical foundations and Facets System Integration.
• Good knowledge on Foundations of US Health Care, how it works, how government programs like Medicare and Medicaid works and what are their eligibility.
• Worked on Facets Product Foundations by creating Subscriber/member, Provider, NetworX, Claims Processing and Utilization Management.
• Processed claims which are in pending status and as well as completed status.
• Good Knowledge on Facets data model in various modules likes Subscriber/Member, Claims, and Provider.
• Worked with Facets Data Model Guides that provides complete set of Facets ER win diagrams.
• This diagrams offers high level, logical view of data in Facets database.
• Gained Knowledge on how to access data stored in Facets Database directly through Stored Procedures and Triggers.
• Worked efficiently and effectively with EDI Administration to implement maps.
• Knowledge on potential customization and considerations of Facets Custom Batch jobs and discovered locations and methods to troubleshoot custom batch jobs.
• Knowledge on how to start new Custom Batch job solution, reviewing components of custom batch job to identify potential customization.
• Explored how VB script uses Facets only security for Database Connection, modifying the VB script to add a custom parameter, adding code to the C# script to execute the stored procedure, and converting the result to XML.
• Created a new XCOM Extension project in Visual studio by using the correct Naming Conventions, setting appropriate project properties and adding a required reference to the project.
• Discovered steps to register an XCOM Extension in Facets and calling a method from extension data object to extract Facets data for your XCOM Extension, building and debugging XCOM Extension.
• Created the Macros and defining existing events to register new extension in Facets.
• Gained knowledge on features of Embedded Extensions and components of Facets Embedded Extension technology.
• Created a new Embedded Extension project in Visual Studio by using the correct naming conventions, setting appropriate project properties, and adding a required reference to the project.
• Explored the features of Facets Base Control including the purpose, available events, and available methods.
• Creating a custom user interface using the Inherited User Control, calling a method from Facets base control to extract Facets data, building and debugging my embedded extension.
• Knowledge on how Facets Integrated Service Library provides Web Services that expose Facets business logic.

• Created new databases, involving importing and exporting: installing and configured database software for Oracle Application development environment.
• Responsible for Oracle 9i logical and physical databases design, implementation, and maintenance.
• Reorganized databases and sized database objects to meet standards and improve performance 30%.
• Conducted SQL Server production database analysis on regular basis.
• Performed troubleshooting for LAN problems for individual client basic software.
• Provided customer assistance and support pertaining to database system queries and complaints.
• Installed administered and updated Oracle database tools and systems.