Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
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Vaishnavi Poobalan

Garland,TEXAS

Summary

IT professional with about 7 years of Experience in IT industry especially in Healthcare services, System Administration, Support and Maintenance. Technical expertise in Mainframe, Configuration, Deployment, Testing, Change Management, and Problem Management. Conceptualized in Cloud Computing (Docker, Azure, DevOps, AWS). Would like to use the knowledge that I gained so far in solving problems and helping businesses make informed decisions using data driven approach, in an environment that fosters growth and encourages collaborations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cloud Architect Intern

After School Life – San Jose
01.2024 - 05.2024
  • Configured and managed S3 buckets for secure and scalable data storage, ensuring compliance with industry standards and data governance policies
  • Implemented security measures such as Identity and Access Management (IAM) to ensure a secure cloud environment
  • Set up monitoring and logging for applications using AWS CloudWatch, enabling proactive issue detection and performance optimization
  • Developed and deployed web applications on AWS using services such as EC2, EFS, and RDS, gaining hands-on experience with cloud infrastructure.

Site Reliability Engineer - Analyst

Tata Consultancy Services, Inc (Client – Humana Inc.)
01.2018 - 04.2022
  • Collaborated on end-to-end aspects of claims projects, focusing on performance, scalability, and high availability resulting in 25% improvement in system responsiveness
  • Integrated Snowflake with Azure Data Lake to streamline data warehousing and analytics, resulting in 20% reduction in data processing time and improved query performance
  • Designed and implemented scalable containerized applications using Amazon ECS and EKS, optimizing resource utilization and improving deployment speed by 30%
  • Monitored and developed dashboards using tools like Dynatrace, Azure, SolarWinds Orion, Azure Monitor, Log Analytics, and Application Insights for SRE Solutions
  • Wrote efficient SQL queries, stored procedures, and conducted query performance tuning, improving BI application performance by 30%
  • Streamlined development and integration of SRE solutions, leading to 80% decrease in system incidents; leveraged expertise in Mainframe.

Site Reliability Engineer

Tata Consultancy Services, Inc
11.2015 - 12.2017
  • Contributed to disaster recovery planning and conducted validations to ensure systems were 100% prepared for failover without any issues
  • Implemented process improvements, fixing job abends, reducing runtime, and optimizing JMR time extraction jobs and achieved $1.2M in operation cost savings
  • Spearheaded the adoption of Agile Scrum methodologies, SDLC practices achieving a 95% on-time project delivery rate and fostering an iterative and collaborative approach
  • Developed Tableau dashboards and implemented a self-service BI tool, resulting in a 15% increase in project tracking efficiency with insights on SKU availability
  • Assured availability for on-call after-hours support, optimizing system performance and responsiveness by providing 99.8% report delivery accuracy with Service Now.

Education

M.S in Information Technology Management -

University of Texas
Dallas, Texas
05.2024

Bachelors in Engineering -

Anna University
Chennai, India
05.2015

Skills

Technical Skills

  • AWS (EC2, S3, Cloud Watch, RDS, Elastic Cache, IAM, ELB, Auto scaling, Lambda, SNS), Azure, Terraform
  • Tableau, Dynatrace, Splunk
  • MS SQL server, MS Access, MySQL
  • COBOL, JCL, VSAM, CICS, DB2

Soft Skills

  • Critical thinking
  • Problem Solving
  • Communication
  • Leadership
  • Management Skills

Projects

 Amazon Web Services - Lab work 

  • Design secure, high-performing, cost-effective, highly available, and scalable systems by using AWS services according to best practices defined in AWS well-architected framework, Cloud Adoption framework.
  • Learnt various AWS services including but not limited to EC2, EBS, EFS, IAM, VPC, Route 53, S3, Trusted Advisor, Lambda, System Manager, Cloud Front, AWS Organizations, Billing, Athena, Elastic Load Balancing, Auto Scaling, SNS.
  • Gained Knowledge on different areas like deployment automation using Cloud Formation, Monitoring & logging using cloud watch, cloud trail, DevOps process like CI/CD, Configuration Managements tools like GIT.

Customer Analytics Dashboard

  • Analyzed KPIs, potential risks, and opportunities within product categories and presented a trend analysis spanning 4 years to project the total market value, data insights on market presence of the brand through visually engaging dashboards


Certification

  • DP-900 Azure Data Fundamentals
  • AZ-900 Azure Fundamentals
  • DB2 10 for z/OS - Mainframe
  • AWS Solutions Architect Associate
  • Terraform Associate 003
  • Tableau Data Analyst

Timeline

Cloud Architect Intern

After School Life – San Jose
01.2024 - 05.2024

Site Reliability Engineer - Analyst

Tata Consultancy Services, Inc (Client – Humana Inc.)
01.2018 - 04.2022

Site Reliability Engineer

Tata Consultancy Services, Inc
11.2015 - 12.2017

M.S in Information Technology Management -

University of Texas

Bachelors in Engineering -

Anna University
Vaishnavi Poobalan