Strategic and results driven Business Analyst with 3+ years of experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
9
9
years of professional experience
Work History
Business Analyst
Besant Technologies
05.2018 - 06.2021
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Collaborated with stakeholders to define project objectives and criteria.
Performed gap analysis to identify areas of improvement.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.