With an extensive background in administrative and accounting roles, I bring a wealth of experience supporting multiple departments and teams across various industries. Expertise includes data entry, customer service, scheduling, and database management. Proficient in handling accounts payable, receivable, and reconciliation tasks using tools such as QuickBooks, Excel, and MS Office. Successfully worked in both temporary and full-time positions, contributing to front desk reception duties as well as specialized tasks like grant processing and financial reporting. Key strength is the ability to streamline processes, enhancing efficiency in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
Regency Technologies
05.2024 - 09.2024
Inspected incoming shipments for accuracy, damage, and completeness
Documented and labeled received goods for proper record-keeping
Organized and placed items in designated storage locations based on type, size, or other criteria
Managed shipping, receiving, and sorting processes to ensure efficiency
Utilized Microsoft Word and Excel for tracking and record management
Generated serial numbers for inventory using internal database systems.
Real Estate Accounting Specialist / Real Estate Admin Assistant
G-Family PM LLC
09.2023 - 12.2023
Assisted department and manager with administrative and operational support
Handled scheduling, travel arrangements, and conference setups, along with other assigned tasks
Utilized MS Office for data tracking, database updates, record keeping, and scheduling
Familiar with QuickBooks and general ledger accounting processes
Monitored real estate income and expenditures, including collection of payments
Determined rental income, negotiated lease agreements, and authorized expenditures for maintenance, repairs, equipment, and supplies
Negotiated contracts with vendors, suppliers, and contractors; managed maintenance staff, cleaning crews, and groundskeepers
Kept property owners informed about taxes, occupancy rates, and lease expiration dates
Addressed and resolved complaints from residents and tenants
Prepared financial statements, invoices, and records, reporting regularly to real estate owners and investors.
Accounting Specialist / Administrative Assistant
Nobility RCM
04.2022 - 02.2023
Provided administrative support to department and manager, including scheduling, travel arrangements, and conference setups
Used MS Office for data tracking, database updates, record keeping, and scheduling tasks
Familiar with QuickBooks and general ledger operations; assisted Accounting Department, including Director of Finance and Accounts Manager, with inputting and issuing vendor invoices in QuickBooks Online
Assisted in timely vendor payments using Excel spreadsheets and Google Drive; performed bank account reconciliations
Monitored receivables for delinquent customers and communicated with vendors to reconcile discrepancies
Prepared management and audit reports to assist with financial oversight
Worked with accounts payable, accounts receivable, and payroll to process incoming payments via check, credit card, and EFT
Reconciled statements, generated and reviewed monthly reports, prepared bank deposits, and supported annual audit preparations
Ensured compliance with internal accounting procedures and maintained accurate records, including ledgers, journals, receipts, and invoices
Performed additional administrative tasks as required to support department operations.
Administrative Assistant III
State of Arizona - Early Childhood Development and Health Board – First Things First
01.2019 - 10.2021
Supported three regional directors, senior regional director, and administrative assistant in implementing programs for Phoenix and Gila River Indian Community (GRIC) regions
Communicated with public and collaborative partners via phone and email, and scheduled meetings/events, including determining locations, posting notices, inviting and tracking attendees
Coordinated meetings by preparing materials, taking formal meeting minutes, and handling follow-up tasks
Assisted in processing grant requests and provided administrative support to volunteer regional council members, including handling paperwork and responding to information requests
Managed office supplies, processed travel reimbursements, and organized records for retention purposes
Researched and completed special projects, supporting preparation of internal and external meetings
Fulfilled various complex administrative tasks, including customer service and coordinating activities for Phoenix/GRIC Regional Division
Developed and implemented effective operating procedures as needed
Conducted research, analyzed information, and prepared reports, while also editing and creating PowerPoint presentations to support regional initiatives.
HR Administrative Assistant / Front Desk Receptionist
Team Discount Cab
11.2018 - 01.2019
Managed front desk operations, including answering and directing phone calls to appropriate departments efficiently in a dynamic environment
Handled mail distribution and reception duties while facilitating meeting and calendar arrangements
Provided support to the HR department, including assisting with E-Verify processes for employee verification
Maintained a professional and welcoming environment while assisting with various administrative tasks as needed.
Accounting Specialist
DeReelTech
07.2018 - 10.2018
Created, updated, and applied payments for invoices in QuickBooks
Managed mailing, emailing, and sorting of invoices to ensure timely distribution
Used Excel and Google Sheets to track shipments and maintain accurate records
Assisted in developing new processes to accommodate procedural changes
Provided customer service, including answering phones and resolving customer inquiries
Supported various companies with data entry, using Excel to edit reports and assist in preparing materials for off-site executive meetings.
Administrative Assistant III
State of Arizona - Arizona Department of Transportation – Vehicle for Hire Department/Fleet Services
07.2015 - 07.2018
Supported the daily operations of the Vehicle for Hire Program after its transition from the Arizona Department of Weights and Measures to the Arizona Department of Transportation
Provided customer service, managed licensing, and updated databases with new information
Created invoices, collection letters, applied payments, and reconciled accounts for commercial civil penalties
Coordinated with ServiceArizona IT to create accounts and request updates to the program's database
Answered phone calls, resolved customer inquiries, and addressed complaints regarding the department’s services
Managed department calendars and tracked production for process improvements and efficiency
Assisted various departments with data entry, using Excel to generate metric reports submitted to the governor’s office
Edited and created documents and Standard Operating Procedures (SOPs) to align with program updates and changes
Handled the mailing and sorting of invoices, decals, and other program-related correspondence
Assessed and managed Vehicle for Hire accounts, including activations, closures, suspensions, and determining civil penalty fees
Assisted with Fleet Service transactions and tracking.
Administrative Assistant III
Arizona Department of Weights and Measures
07.2012 - 07.2015
Assisted customers with issuing licenses, invoicing, editing civil penalties, daily transmittals, and database updates
Supported multiple departments including Media Events/Compliance, Transportation Fuels and Air Quality Programs, Device, RSR/RSA, Weighmaster Licensing, and Billing
Managed daily scheduling, answered phones, and processed applications for the Vehicle for Hire program, including application verification, MVD checks, and vehicle inspections in compliance with Arizona's Revised Statutes
Handled permit application intakes and processed payments
Delivered high-level administrative support, answering customer inquiries, addressing complaints, and coordinating with various Arizona Legislature branches
Worked across multiple departments within Weights and Measures, including Licensing, Media, Vapor Recovery, and Vehicle Licensing
Managed department files and provided cross-departmental assistance where needed
Assisted in data entry using Excel databases and proctored Weighmaster/RSR exams
Edited documents for various departments, including Civil Penalties, Inspections, Licensing, and Taxi Applications
Managed mailing and sorting of invoices, licenses, and civil penalties, including executive correspondence
Maintained shared calendars for Vehicle for Hire, Compliance, and Transportation Fuels and Air Quality Directors
Created travel packets for Directors and Field Staff, and inputted daily reports, transmittals, and confidential information into company databases, Access, and Excel.
Education
Associate’s Degree in Specialized Technology - Computer Graphics
Katherine Gibbs School
Norristown, PA
11.2007
Skills
Microsoft Suite
Adobe Creative Suite
Packaging and Labeling
Invoice Processing
Accounts Receivable
Recordkeeping skills
File Management
Vendor Relationship Management
Data Entry
Administrative Support
Time Management
File Organization
Customer and client relations
Professional Communication
Database
Scheduling and calendar management
Deadline-oriented
Timeline
Warehouse Worker
Regency Technologies
05.2024 - 09.2024
Real Estate Accounting Specialist / Real Estate Admin Assistant
G-Family PM LLC
09.2023 - 12.2023
Accounting Specialist / Administrative Assistant
Nobility RCM
04.2022 - 02.2023
Administrative Assistant III
State of Arizona - Early Childhood Development and Health Board – First Things First
01.2019 - 10.2021
HR Administrative Assistant / Front Desk Receptionist
Team Discount Cab
11.2018 - 01.2019
Accounting Specialist
DeReelTech
07.2018 - 10.2018
Administrative Assistant III
State of Arizona - Arizona Department of Transportation – Vehicle for Hire Department/Fleet Services
07.2015 - 07.2018
Administrative Assistant III
Arizona Department of Weights and Measures
07.2012 - 07.2015
Associate’s Degree in Specialized Technology - Computer Graphics
Katherine Gibbs School
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