Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Vakellviya Brown

Albany,GA

Summary

Driven by a proven track record of problem-solving and excellent communication, I excel in fast-paced environments, as demonstrated during my tenure at Walmart. My adeptness in computer skills and unwavering positive attitude have consistently enhanced team collaboration and customer service, leading to significant improvements in operational efficiency and client satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Checking Receipts ,customer Service

Walmart
01.2019 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Unarmed Security Guard

Securitas Security Services USA
08.2021 - 03.2022
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
  • Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled commercial property and associated parking garage.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Maintained visitor logs for accurate record-keeping and improved site access control.
  • Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
  • Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
  • Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
  • Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted security screenings at entry points to prevent unauthorized access, maintaining secure environment.
  • Conducted safety drills to prepare team and occupants for emergency situations, enhancing preparedness and response capabilities.
  • Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
  • Oversaw operation of security equipment, including alarms and CCTV systems, to maximize efficiency and effectiveness.
  • Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.
  • Participated in ongoing security training to stay updated on best practices and emerging threats, improving personal and team effectiveness.
  • Assisted in planning and execution of special events, ensuring safe and secure environment for all participants.
  • Addressed and resolved conflicts among visitors or employees, maintaining peaceful atmosphere.
  • Responded to emergencies and provided necessary assistance, ensuring timely and effective resolution of incidents.
  • Trained new security personnel on security protocols and procedures, leading to more competent security team.
  • Collaborated with other security team members to share information and strategies, fostering cohesive and effective security operation.
  • Assisted guests and employees with directions and information, improving their overall experience on premises.
  • Monitored surveillance equipment to detect any suspicious activities, contributing to safer environment for employees and visitors.
  • Managed access control systems to ensure only authorized individuals entered sensitive areas, strengthening internal security measures.
  • Enforced property rules and regulations, contributing to more orderly environment.

Typing

Typing Center
05.2015 - 01.2018
  • Maintained strict confidentiality when handling sensitive company information during typing assignments.
  • Assisted colleagues with timely completion of tasks by providing accurate typing support for various projects.
  • Streamlined document processing by efficiently typing, proofreading, and editing various forms and reports.
  • Expedited data entry processes by efficiently typing information into databases and spreadsheets.
  • Assisted colleagues in improving typing skills, leading to increased productivity within the team.
  • Used keyboards by typing corrections and other words.
  • Reduced turnaround time for document production by utilizing advanced typing skills and knowledge of legal terminology.
  • Stayed current with latest advancements in typing software and technology, continuously improving personal skillset as an online typist.
  • Completed clerical work such as typing correspondence, notices and reports.
  • Performed general office duties such as typing, operating office machines and sorting mail.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Managed communication to Number executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

Education

Albany High
Albany Georgia
05.2017

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Dependable and Responsible
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Active Listening

Timeline

Unarmed Security Guard

Securitas Security Services USA
08.2021 - 03.2022

Checking Receipts ,customer Service

Walmart
01.2019 - 07.2022

Typing

Typing Center
05.2015 - 01.2018

Albany High

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Vakellviya Brown